Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alyssa Bucaro

Elgin,IL

Summary

Dynamic professional with a proven track record in office administration and customer service, exemplified during my tenure at G Klemm Roofing. Excelled in enhancing office efficiency and client satisfaction through expert time management and interpersonal communication. Skilled in Microsoft and Google tools, I significantly improved digital record-keeping practices, demonstrating a strong blend of technical and soft skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Assistant

G Klemm Roofing
06.2024 - Current
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Input data into spreadsheets and databases.
  • Assisted in financial tasks such as invoicing, expense tracking, and payment processing.
  • Strengthened office organization by implementing new filing systems and digital record-keeping practices.

Beverage Attendant

Wintrust Field
05.2024 - 08.2024
  • Maintained a clean and inviting bar area, ensuring an enjoyable guest experience.
  • Contributed to efficient operations by quickly processing drink orders and accurately handling transactions.
  • Greeted guests and inquired into beverage choices.

Child Care Supervisor

XSport Fitness
02.2024 - 06.2024
  • Maintained a clean and organized facility with attention to sanitation standards and child-safe environments.
  • Improved overall child safety through consistent supervision and communication with parents.
  • Monitored children's activities to verify safety and wellbeing.

Brand Ambassador

Jonathan Wesley
02.2024 - 02.2024
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Educated consumers about product benefits, leading to increased interest and sales conversions.
  • Boosted sales by promoting products in high-traffic areas.
  • Communicated product information with confidence and educated consumers about company.

Content Creator/Cashier

Sweetness Cookie Company
10.2022 - 01.2024
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Welcomed customers and helped determine their needs.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.

Server

Kobe Japanese Steakhouse
01.2022 - 12.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Baker/Guest Service Representative

Nothing Bundt Cakes
01.2022 - 05.2022
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes to protect staff and customers.
  • Operated and maintained bakery equipment, including ovens and mixers.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Operated cash registers and processed payments accurately.
  • Managed customer service operations, including taking orders and resolving complaints.

Gymnastics Coach

Carol Stream Park District
06.2017 - 08.2019
  • Ensured safety of all participants through strict adherence to gym rules, equipment maintenance, and proper spotting techniques.
  • Developed lesson plans and routines for individual students to meet personal goals and abilities.
  • Assessed student progress and provided feedback to improve technique and performance.
  • Developed and implemented new drills and activities to increase student engagement and growth.

Education

Bachelor of Science - Psychology

Illinois State University
Normal, IL

Skills

  • Microsoft and Google
  • Customer Service
  • Time Management
  • Data Entry
  • Verbal Communication
  • Organizing and Categorizing
  • Office Administration
  • Appointment Scheduling
  • Social media knowledge

Certification

  • CNA
  • CPR

Timeline

Office Assistant

G Klemm Roofing
06.2024 - Current

Beverage Attendant

Wintrust Field
05.2024 - 08.2024

Child Care Supervisor

XSport Fitness
02.2024 - 06.2024

Brand Ambassador

Jonathan Wesley
02.2024 - 02.2024

Content Creator/Cashier

Sweetness Cookie Company
10.2022 - 01.2024

Server

Kobe Japanese Steakhouse
01.2022 - 12.2023

Baker/Guest Service Representative

Nothing Bundt Cakes
01.2022 - 05.2022

Gymnastics Coach

Carol Stream Park District
06.2017 - 08.2019

Bachelor of Science - Psychology

Illinois State University

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