Alyssa Buchanan
Clarksville,TN
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Possess specialized skills in patient care, medical record management, and clinical procedures. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams and providing exceptional service to patients.
Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Oconners Irish Pub
Clarksville, TN
03.2024 - Current
- Adhered to state regulations regarding serving alcohol responsibly.
- Assisted in setting up the bar for service shift.
- Developed good working relationships with fellow employees through effective communication.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Server
Strawberry Alley
CLarksville, TN
12.2023 - 03.2024
- Took orders from customers accurately and in a timely manner.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
Phlebotomy/Back Office Medical Assistant
Achieve Medical Weight Loss
Clarksville, TN
12.2022 - 12.2023
- Followed up on test results with appropriate action taken if needed.
- Monitored inventory levels of office supplies and placed orders when necessary.
- Provided clerical support to the back office staff by completing forms, entering data into electronic health records system and maintaining logs and records of patient visits.
- Adhered to HIPAA regulations when handling confidential information.
- Reviewed charts before each appointment for accuracy and completeness of information.
- Collected specimens such as urine samples, blood work or other tests for laboratory analysis.
- Communicated effectively with nurses, physicians and other healthcare professionals regarding patient care plans.
- Instructed patients on proper medication use, diet restrictions or lifestyle modifications based on physician orders.
- Assisted physicians with minor procedures such as dressing changes or injections.
- Performed administrative duties such as filing, faxing, copying, scanning and mailing of documents.
- Prepared exam rooms prior to patient visit by stocking supplies and ensuring cleanliness of space.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Documented notes during patient visits.
- Educated patients about medications, procedures and physician's instructions.
Sales Floor Associate
Marshall's
Clarksville, TN
10.2019 - 04.2020
- Created positive experiences for customers through friendly conversations during transactions.
- Provided knowledgeable product information to customers regarding features, benefits, and usage instructions.
- Provided exemplary customer service at all times by being attentive, courteous, and helpful in responding to customer inquiries or requests.
Education
Diploma
Northeast High School
Clarksville, TN05-2020
Nursing
Nashville State Community College
Nashville, TNNursing
Motlow Community
Tullahoma, TNNursing
Hopkinsville Community College
Hopkinsville, KYSkills
- Patient Care
- Compassionate communication
- Basic Life Support
- Vital signs monitoring
- Direct Patient Care
- Medical terminology knowledge
- Patient Relations
- Electronic Charting
- Collecting specimens
- Infection control procedures
- Venipuncture
- Blood collection
- Paperwork Processing
- Specimen Preparation
- HIPAA Compliance
- Venipuncture Expertise
- Hemoglobin Testing
- Patient support
- Sanitation and sterilization
- Anatomy and physiology
- Specimen handling
Certification
- Phlebotomy Certification 2022
- CNA Hopkinsville Community College 2024
- BLS 2023
Accomplishments
Won Conference Championship Women's Soccer Motlow State
Student Athlete Motlow State
Community Service in Belize
Timeline
Bartender
Oconners Irish Pub
03.2024 - Current
Server
Strawberry Alley
12.2023 - 03.2024
Phlebotomy/Back Office Medical Assistant
Achieve Medical Weight Loss
12.2022 - 12.2023
Sales Floor Associate
Marshall's
10.2019 - 04.2020
Diploma
Northeast High School
Nursing
Nashville State Community College
Nursing
Motlow Community
Nursing
Hopkinsville Community College