Hi, I’m
Alyssa Buchanan
Health Care
Cottonwood,AZ
Summary
Compassionate and dedicated healthcare professional with extensive experience at Northern Arizona Healthcare. Proven ability in patient transport and safety, enhancing comfort through effective communication and advocacy. Skilled in problem resolution and maintaining confidentiality, ensuring dignified care. Strong background in collaboration with multidisciplinary teams to deliver exceptional patient experiences.
Developed skills in fast-paced healthcare environment, ensuring safe and efficient transport of patients while maintaining compassionate demeanor. Proven ability to handle high-pressure situations and coordinate effectively with medical staff. Seeking to transition these transferrable skills to new field where reliability and patient care are valued.
Personable and dependable, with strong commitment to providing compassionate and efficient patient care. Knowledge of basic medical terminology and proficiency in operating patient transport equipment ensures smooth, timely, and safe transfers. Committed to enhancing patient experiences and supporting healthcare teams through reliable and attentive service.
Overview
3
years of professional experience
1
Certification
Work History
Northern Arizona Healthcare
Patient Transporter
01.2025 - Current
Job overview
- Warmly greeted patients and visitors and made each feel welcome.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Collaborated with CNAs, nurses, and physicians to maintain stability during transport and facilitate event-free transport.
Gracious Granny's
Elderly Caregiver
05.2024 - 09.2024
Job overview
- Offered companionship and kindness to elderly patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Provided safe mobility support to help patients move around personal and public spaces.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Maintained detailed records of client progress, updating healthcare professionals on any changes or concerns regularly.
Copper County Fudge
Sales Representative/Head Baker
08.2022 - 06.2024
Job overview
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts while also baking fudge.
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including mixers.
- Maintained a safe work environment by strictly adhering to sanitation guidelines and addressing potential hazards promptly.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Operated cash registers and processed payments accurately.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
- Trained and supervised new employees on bakery operations and procedures.
Education
AZ Jr/Sr High SchoolCamp Verde, AZ
High School Diploma
06-2022
Skills
- Patient communication
- Patient safety
- Patient confidentiality
- Customer service
- Patient transport
- Bedside manner
- Basic life support certification
- Problem resolution
- Mobility assistance
- Medical documentation
- Critical thinking
- Computer literacy
Certification
- Basic Life Support License- 2025
Languages
English
Full Professional
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Transporter
Northern Arizona Healthcare
01.2025 - Current
Elderly Caregiver
Gracious Granny's
05.2024 - 09.2024
Sales Representative/Head Baker
Copper County Fudge
08.2022 - 06.2024
AZ Jr/Sr High School
High School Diploma
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