Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Buenrostro

Los Angeles,United States

Overview

4
4
years of professional experience

Work History

Apple Specialist Lead Associate

Apple
2023.02 - Current
  • Assisted customers with product selection based on individual needs and preferences.
  • Assisted in developing marketing strategies to increase store visibility and drive customer traffic.
  • Resolved technical issues for customers, resulting in increased brand loyalty and repeat business.
  • Educated customers on device usage, ensuring seamless integration into their daily lives.

Pet Travle Agent

International Pet and Animal Transportation
2021.02 - 2024.09
  • Ensured pet comfort during transport by utilizing appropriate carriers, bedding, and temperature control measures.
  • Developed strong relationships with clients through consistent reliability, trustworthiness, and professionalism in handling their pets.
  • Enhanced customer satisfaction by providing safe and timely pet transportation services.
  • Gave medication to pets following guidelines from owners.

Server Shift Leader

Yard House Restaurant
2021.05 - 2023.12
  • Cultivated warm relationships with regular customers.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Trained new hires in food handling and safety protocols to boost knowledge and performance.

Host

Houston's Restaurants
2020.07 - 2022.09
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Lead Cashier

Food 4 Less Supermarket
2020.08 - 2021.08
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Processed both cash and card purchases and returns.
  • Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Associate In Communications -

East Los Angeles College
Monterey Park, CA

Skills

Safety and Customer centered

Leadership

Ability to work in high-risk situations

Flexible

Team player

Affective Communication

Money handling

Speak,read,and write fluent english

Timeline

Apple Specialist Lead Associate

Apple
2023.02 - Current

Server Shift Leader

Yard House Restaurant
2021.05 - 2023.12

Pet Travle Agent

International Pet and Animal Transportation
2021.02 - 2024.09

Lead Cashier

Food 4 Less Supermarket
2020.08 - 2021.08

Host

Houston's Restaurants
2020.07 - 2022.09

Associate In Communications -

East Los Angeles College

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Alyssa Buenrostro