Alyssa Buenrostro
Los Angeles,United States
Overview
4
4
years of professional experience
Work History
Apple Specialist Lead Associate
Apple
Los Angeles, CA
02.2023 - Current
- Assisted customers with product selection based on individual needs and preferences.
- Assisted in developing marketing strategies to increase store visibility and drive customer traffic.
- Resolved technical issues for customers, resulting in increased brand loyalty and repeat business.
- Educated customers on device usage, ensuring seamless integration into their daily lives.
Pet Travle Agent
International Pet and Animal Transportation
Los Angeles, CA
02.2021 - 09.2024
- Ensured pet comfort during transport by utilizing appropriate carriers, bedding, and temperature control measures.
- Developed strong relationships with clients through consistent reliability, trustworthiness, and professionalism in handling their pets.
- Enhanced customer satisfaction by providing safe and timely pet transportation services.
- Gave medication to pets following guidelines from owners.
Server Shift Leader
Yard House Restaurant
Los Angeles, CA
05.2021 - 12.2023
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Host
Houston's Restaurants
Pasadena, CA
07.2020 - 09.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Lead Cashier
Food 4 Less Supermarket
Los Angeles, CA
08.2020 - 08.2021
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Processed both cash and card purchases and returns.
- Resolved customer complaints empathetically yet professionally, salvaging potentially negative experiences into positive ones.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate In Communications -
East Los Angeles College
Monterey Park, CASkills
Safety and Customer centered
Leadership
Ability to work in high-risk situations
Flexible
Team player
Affective Communication
Money handling
Speak,read,and write fluent english
Timeline
Apple Specialist Lead Associate
Apple
02.2023 - Current
Server Shift Leader
Yard House Restaurant
05.2021 - 12.2023
Pet Travle Agent
International Pet and Animal Transportation
02.2021 - 09.2024
Lead Cashier
Food 4 Less Supermarket
08.2020 - 08.2021
Host
Houston's Restaurants
07.2020 - 09.2022
Associate In Communications -
East Los Angeles College