Alyssa Cabrera

Streamlined patient portal registration process for providers to enhance accessibility.

Managed follow-up communications with providers and manufacturers regarding order inquiries.

Executed benefit verification to determine eligibility status.

Provided detailed information to providers on available hearing aids and associated costs based on benefit verification.

Resolved E-470 billing inquiries and provided effective solutions for customers.

Facilitated payment processing for E-470 tolls to ensure customer satisfaction.

Established E-470 accounts upon request, enabling discounts on toll usage.

Facilitated order updates for customers across multiple shoe brands.

Processed refunds, returns, exchanges, and warranty claims efficiently.

Handled payment processing for phone orders promptly.