Alyssa Calvin
Liberty,MO
Summary
Organized and motivated employee with desire to take on new challenges. Eager to apply time management and organizational skills in various environment. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
Liberty, MO
08.2019 - Current
- Provided excellent customer service and processed orders for a variety of coffee drinks, food items, and beverages.
- Demonstrated strong interpersonal skills by effectively greeting customers and accurately recording their orders for coffee drinks, food items, and other beverages.
- Maintained inventory of all required coffee drink ingredients by regularly restocking shelves.
- Efficiently organized workstations to facilitate speedy task completion during busy periods.
- Provided comprehensive training to new baristas on adherence to food handling safety standards and company guidelines.
- Consistently exhibited a composed, unruffled approach to working during busy periods and special events.
- Achieved significant reduction in waste volume through the implementation of innovative recycling and compost initiatives.
- Ensured timely delivery of supplies for restocking beverages.
Third Key Manager
Claire's Stores
Kansas City, KS
07.2017 - 12.2018
- Ensured the accuracy of inventory data, sales records, and customer information.
- Successfully executed tasks related to opening and closing operations such as cash management and alarm activation.
- Oversaw store performance metrics, ensuring achievement of sales goals and shrinkage targets.
- Collaborated with Store Manager to educate team members on effective merchandising strategies and enhance their product knowledge.
- Enhanced team proficiency in resolving customer concerns and delivering high-quality service, resulting in elevated levels of customer satisfaction.
- Oversaw daily operations of the store during periods of senior manager absence.
- Ensured adherence to proper bank deposit handling and upheld store security measures.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Quickly identified relevant solutions to address challenges, reducing issues and solving problems efficiently.
- Implemented proactive measures to enhance cleanliness standards, optimize stock levels, and improve overall merchandising through regular department walkthroughs.
- Demonstrated strong leadership skills in supervising and overseeing day-to-day operations for a successful establishment.
Brand Associate
Old Navy, Gap
Kansas City, KS
01.2015 - 07.2018
- Handled all aspects of promotional materials, ensuring their success at in-store events.
- Provided assistance to customers in choosing products and imparted knowledge about the brand.
- Maximized product visibility through organized sales floor displays.
- Instructed and guided newly recruited staff members on store policies and procedures.
- Maintained adequate stock levels by replenishing store shelves as necessary.
- Contributed to the satisfaction of guests by suggesting and locating products tailored to their desires.
Package Handler
Amazon
Kansas City, KS
06.2017 - 04.2018
- Packed, organized, and stocked boxes following established protocols.
- Remained informed about safety measures and correct lifting practices, ensuring a safe work environment
Education
High School Diploma -
Washington High School
Kansas City, KS05-2017
Bachelor of Arts - Education
Arizona State University
Tempe, AZSkills
- Organization
- Reliability
- Creativity and Originality
- Teamwork and Collaboration
- Goal Setting and Achievement
- Adaptability and Flexibility
- Critical Thinking
- Friendly and Outgoing
- Exceptional Customer Service
- Team Leadership
- Active Listener
- Positive and Professional
- Solid Problem Solver
- New Hire Training
- Performance Improvement
- Speedy and Efficient
Timeline
Barista
Starbucks
08.2019 - Current
Third Key Manager
Claire's Stores
07.2017 - 12.2018
Package Handler
Amazon
06.2017 - 04.2018
Brand Associate
Old Navy, Gap
01.2015 - 07.2018
High School Diploma -
Washington High School
Bachelor of Arts - Education
Arizona State University