Summary
Work History
Education
Skills
Timeline
Generic

Alyssa Carrasco

Vancleave,MS

Summary

Dynamic professional with extensive experience at the US Navy, excelling in customer service and project management. Proven ability to enhance network efficiency through custom routing scripts while fostering teamwork and collaboration. Known for strong communication skills and a commitment to continuous improvement, ensuring high-quality outcomes in fast-paced environments.

Work History

Wounded Warrior Liason

US Navy
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Work Package Router

US Navy
  • Managed multiple projects simultaneously while maintaining strict deadlines and high-quality work standards.
  • Conducted regular audits of router configurations to identify vulnerabilities or potential improvements within the existing setup.
  • Developed custom routing scripts and automation tools to streamline routine tasks, saving time and reducing the margin for human error.
  • Assisted in the development of disaster recovery plans by setting up redundant routes for crucial systems to minimize potential downtime in case of failure scenarios.
  • Enhanced system performance through regular router firmware updates and maintenance tasks.
  • Improved network efficiency by designing and implementing optimal routing configurations.
  • Provided technical guidance to junior team members regarding best practices in router configuration management and troubleshooting techniques.

VA Benefit Receptionist

US Navy
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Receptionist to the Command Production Officer

US Navy
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Associate Degree In Nursing - Nursing

Mississippi Gulf Coast Community College
Perkinston, MS
05.2025

High School Diploma -

Saint Martin High School
Ocean Springs, MS
05.2014

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills
  • Organizational skills
  • Calm under pressure
  • Active listening

Timeline

Wounded Warrior Liason

US Navy

Work Package Router

US Navy

VA Benefit Receptionist

US Navy

Receptionist to the Command Production Officer

US Navy

Associate Degree In Nursing - Nursing

Mississippi Gulf Coast Community College

High School Diploma -

Saint Martin High School
Alyssa Carrasco