Alyssa Castro
Mckinney
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
4
4
years of professional experience
Work History
Retail Sales Supervisor
True Religion
Allen
08.2025 - 03.2026
- Trained new sales associates on product knowledge and customer service techniques to enhance customer satisfaction.
- Monitored inventory levels and restocked shelves to ensure product availability.
- Implemented visual merchandising standards to improve store presentation effectively.
- Processed cash, credit, and check transactions accurately using POS system and cash register.
Stock / Sales Associate
Finish Line
Allen
01.2025 - 07.2025
- Restocked inventory to maximize product availability and enhance customer satisfaction.
- Utilized technology resources to guide customers in locating and selecting items, improving their shopping experience.
- Maintained up-to-date knowledge of store merchandise and policies.
- Answered incoming telephone calls, delivering information about store offerings and services to assist customers effectively.
Guest Service Representative
Jumping World
Allen
10.2024 - 01.2025
- Managed front desk operations, ensuring efficient phone handling, guest check-in, and ticket purchases.
- Guided guests with inquiries, delivering accurate information about park attractions to enhance their experience.
- Addressed guest concerns professionally, facilitating prompt resolutions to enhance guest satisfaction.
- Monitored supply inventory at front desk, noting items for restocking.
Material Handler
Bear construction
Chicago
06.2022 - 01.2023
- Loaded and unloaded construction materials from delivery trucks to support timely project execution.
- Conducted regular cycle counts to maintain accurate inventory records.
- Organized storage areas to enhance accessibility of tools and supplies.
- Disposed of debris and hazardous materials properly to avoid contamination.
Education
High School Diploma -
York Community High School
Elmhurst, IL05-2024
Skills
- Retail operations
- Merchandising operations
- Inventory oversight
- Product assessments
- POS systems
- Heavy lifting
- Quality assurance inspections
- Sales strategy
- Regulations compliance
- Package handling
- Regulatory compliance
Timeline
Retail Sales Supervisor
True Religion
08.2025 - 03.2026
Stock / Sales Associate
Finish Line
01.2025 - 07.2025
Guest Service Representative
Jumping World
10.2024 - 01.2025
Material Handler
Bear construction
06.2022 - 01.2023
High School Diploma -
York Community High School