ALYSSA CHINAULT
Grand Blanc,MI
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator
Ottobock
08.2024 - Current
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Enhanced patient satisfaction by efficiently scheduling appointments and managing patient flow.
- Streamlined communication between patients and healthcare providers, ensuring timely responses to inquiries and concerns.
- Communicated with insurance companies to verify coverage and obtain authorizations for medical treatments and procedures.
- Delivered excellent patient experiences and direct care.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Lead Teacher
Donna’s Darlings
11.2021 - 08.2024
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
Secretary
First Choice Pest Control
04.2023 - 11.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Secretary
First Choice Pest Control
03.2018 - 01.2020
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
Education
HIGH SCHOOL -
Davison High School
Davison, MI01.2011
Skills
- Organizational Skills
- Data Entry
- Customer Service
- Phone Management
- Problem-Solving
- Computer Literacy
- Appointment Setting
- Strong Communication
- Insurance verification
Timeline
Patient Care Coordinator
Ottobock
08.2024 - Current
Secretary
First Choice Pest Control
04.2023 - 11.2023
Lead Teacher
Donna’s Darlings
11.2021 - 08.2024
Secretary
First Choice Pest Control
03.2018 - 01.2020
HIGH SCHOOL -
Davison High School
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