Alyssa Church
Canton,NC
Summary
Accomplished Medication Aide and Crisis Worker with a proven track record in emergency care and problem-solving. At Silver Bluff Village, excelled in administering critical care and enhancing patient safety. Skilled in glucose monitoring and adept at de-escalating crises, demonstrating exceptional phone skills and customer service. Achieved significant improvements in patient well-being and crisis resolution.
Overview
6
6
years of professional experience
Work History
Medication Aide
Silver Bluff Village
08.2022 - Current
- Reported changes in patient status regarding drug therapy.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Administered prescribed drugs to high-volume patient caseload.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
Mobile Crisis Worker
Appalachian Mobile Crisis
06.2020 - 08.2022
- Performed verbal de-escalation to resolve crises.
- Triaged and responded to telephone mental health crisis intervention.
- Supported clients in developing coping skills.
- Documented all client interactions and interventions.
Cashier
Bojangles' Famous Chicken 'n Biscuits
06.2018 - 06.2020
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
Education
Tuscola High School
Waynesville, NCSkills
- Problem-Solving
- Glucose Monitoring
- Insulin injection administration
- Emergency Care
- Phone skills
- Customer service
Timeline
Medication Aide
Silver Bluff Village
08.2022 - Current
Mobile Crisis Worker
Appalachian Mobile Crisis
06.2020 - 08.2022
Cashier
Bojangles' Famous Chicken 'n Biscuits
06.2018 - 06.2020
Tuscola High School
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