Alyssa Cierpik
Orlando,FL
Summary
Passionate General Psychology student who's organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Energetic volunteer offering outstanding telephone etiquette, social media and interpersonal skills. Well-trained individual with past experience working with children and elderly people. Punctual and dedicated to service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Volunteer
Sabr Top Soccer
04.2019 - 05.2021
- Used strong interpersonal communication skills to convey information to others.
- Assisted with special events and programs.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
Team Leader
Panera Bread
10.2020 - 08.2021
- Established clear communication channels that ensured the timely exchange of information between team members and stakeholders.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
Server, Cashier, Trainer
Fresh Kitchen
01.2023 - Current
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Volunteer
Second Chance Animal Rescue
01.2024 - 05.2024
- Improved animal well-being by providing daily care, including feeding, grooming, and exercising.
- Assisted in the successful adoption of animals by maintaining clean and inviting living spaces for potential adopters to visit.
- Increased animal socialization by engaging in regular playtime sessions with both dogs and cats at the shelter.
Receptionist Intern
Orlando Psychology Associates
05.2024 - 01.2025
- Streamlined office operations by maintaining organized filing systems and managing incoming and outgoing mail.
- Facilitated smooth communication between clients and staff through timely message delivery and accurate appointment scheduling.
- Efficiently managed high call volumes, directing callers to appropriate departments for prompt assistance.
Education
Bachelor of Science - General Psychology
University of Central Florida
05.2025
Skills
- Flexible Schedule
- Coaching
- Client Service
- Organization
- Telephone Etiquette
- Disability Awareness
Certification
English
- Fluent
American Sign Language
- Conversational
Timeline
Receptionist Intern
Orlando Psychology Associates
05.2024 - 01.2025
Volunteer
Second Chance Animal Rescue
01.2024 - 05.2024
Server, Cashier, Trainer
Fresh Kitchen
01.2023 - Current
Team Leader
Panera Bread
10.2020 - 08.2021
Volunteer
Sabr Top Soccer
04.2019 - 05.2021
Bachelor of Science - General Psychology
University of Central Florida
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