Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AssistantManager

Alyssa Clark

Ocala,FL

Summary

Dynamic Assistant Manager with a proven track record at Ocala Downtown Diner, enhancing customer satisfaction and streamlining operations. Expert in money handling and fostering team motivation, I excel in creating positive environments and driving performance. Skilled in customer relations and adept at going beyond the necessary, my leadership significantly boosts efficiency and team cohesion.

Overview

10
10
years of professional experience

Work History

Assistant Manager

Ocala Downtown Diner
07.2018 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.

Retail Store Associate

Dollar General Market
11.2022 - 01.2023
  • Collaborated with team members to achieve store sales targets consistently.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Assistant Store Manager

Ocala Fresh Produce Stand
01.2015 - 06.2018
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.

Education

Homeschooled
Ocala, FL

Skills

  • Money Handling
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Environment conservation experience
  • Reptile and amphibian handling and care experience
  • Ability to go above and beyond whats necessary to complete a job
  • Great communication skills

Accomplishments

My education in wildlife conservation, combined with my extensive experience in owning and caring for reptiles and amphibians, stands as one of my proudest accomplishments. I have developed a deep understanding of these species and their ecosystems, emphasizing the importance of conservation efforts. Education is something I deeply value, and I am continually striving to expand my knowledge and gain new experiences in the field. I believe that fostering a greater understanding of wildlife is crucial for promoting environmental stewardship.

Timeline

Retail Store Associate

Dollar General Market
11.2022 - 01.2023

Assistant Manager

Ocala Downtown Diner
07.2018 - Current

Assistant Store Manager

Ocala Fresh Produce Stand
01.2015 - 06.2018

Homeschooled

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Alyssa Clark