Dedicated customer service professional known for reliability and punctuality. Demonstrates a commitment to providing exceptional service with a positive, approachable demeanor. Proven ability to accommodate diverse customer needs and deliver extraordinary experiences in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales Manager
American Eagle Outfitters, Inc
Jacksonville, NC
11.2021 - Current
Consistently showcasing efficient issue resolution through strong problem-solving abilities.
Always making sure there is a warm greeting for every guest.
Maintain current knowledge of the company's products, services, and processes.
Maintain a professional attitude while providing excellent customer service.
Develop creative strategies to address unresolved problems.
Complete day-to-day duties accurately and efficiently.
Consistently maintain organization and cleanliness.
Guide new hires to excel in customer service, product knowledge, and register training.
Proficient in financial transactions and cash handling, ensuring accuracy and security.
Exhibits excellent communication skills with colleagues, supervisors, and customers.
Education
High School Diploma -
White Oak High School
Jacksonville, NC
06-2023
Skills
Exceptional customer service
Excellent communication skills
Familiarity with Airplane Safety Protocols
Basic first aid and CPR
Skilled in conflict resolution
Excellent time management abilities
Reliability consistency
Excellent positive attitude
Certification
Basic Cpr and First Aid
Affiliations
Assisted with children's programs at my church, ensuring their safety and well-being were prioritized at all times.