Summary
Overview
Work History
Education
Skills
Timeline
RegisteredNurse
Alyssa Clark

Alyssa Clark

Homer City,PA

Summary

Dedicated Certified Medical Assistant with a proven track record at Independence Health System, excelling in compassionate patient care and medication management. Skilled in documenting vital signs and enhancing clinic efficiency, I foster trust and comfort while ensuring compliance with HIPAA regulations. Committed to improving patient outcomes through attentive support and effective communication.

Overview

11
11
years of professional experience

Work History

Certified Medical Assistant

Independence Health System
08.2023 - Current
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Addressed patient concerns with compassion, fostering a positive environment.
  • Supported physicians during multiple procedures, maintaining patient comfort and procedural accuracy.
  • Gathered and recorded patient medical data including blood pressure and weight.
  • Decreased patient wait times through efficient scheduling.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Maintained adequate stock of medical supplies by tracking inventory levels.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Prepared and administered medications to alleviate patient symptoms.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Completed EKGs and other tests based on patient presentation in office.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Oriented and trained new staff on proper procedures and policies.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Submitted prior authorizations for medications and testing such as MRI, CT, etc

Med Tech/Caregiver

Morehead Place
01.2023 - 08.2023
  • Showed up to work in a timely manner, volunteered to stay and work overtime if needed
  • Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
  • Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
  • Administered medications and performed basic and advanced patient assessments.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.
  • Monitored inventory levels of supplies, equipment and reagents used and placed orders for replacements.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Developed rapport to create safe and trusting environment for care.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Recognized and reported abnormalities or changes in patients' health status to Doctor, Supervisor, Nurse.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Administered medication as directed by physician.
  • Documented vitals, behaviors and medications in client medical records.
  • Remained alert to problems or health issues of clients and competently responded.

Med Tech/Caregiver

Bethany Place Personal Care Home
10.2019 - 01.2023
  • Proactively offered availability for extended hours during peak demands.
  • Measured patient vital signs such as blood pressure, pulse rate and temperature to record information on patients' charts.
  • Performed patient service duties by communicating directly with patients, answering questions and assisting with concerns.
  • Administered medications and performed basic and advanced patient assessments.
  • Interacted with patients and families while demonstrating high standards of performance, teamwork and compassion.
  • Monitored inventory levels of supplies, equipment and reagents used and placed orders for replacements.
  • Maintained clean, safe and well-organized patient environment.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Developed rapport to create safe and trusting environment for care.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Recognized and reported abnormalities or changes in patients' health status to Doctor, Supervisor, Nurse.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Recorded temperature, blood pressure, pulse, or respiration rate as directed by medical or nursing staff.
  • Administered medication as directed by physician.
  • Documented vitals, behaviors and medications in client medical records.
  • Remained alert to problems or health issues of clients and competently responded.

Housekeeper

Hilton Garden Inn Hotel
02.2018 - 10.2019
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Dusted picture frames and wall hangings with cloth.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Slid beds, sofas and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Verified cleanliness and organization of storage areas and carts.
  • Adhered to professional house cleaning checklist.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Responded to requests from patrons for linens and toiletries.
  • Kept building entryway glass clean and polished for professional presentation.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.
  • Cleaned elevators, glass and planters in public areas such as lobby, pool and public restrooms.
  • Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
  • Reported damages, maintenance problems, safety issues and potential hazards to management.
  • Emptied trash receptacles throughout day to maintain sanitary levels of trash cans on premises.
  • Changed bed linens and collected soiled linens for cleaning.
  • Polished glass surfaces and windows.
  • Picked up trash from parking lot and garden areas to keep those areas free of debris.
  • Returned emptied garbage receptacles to proper locations.
  • Rotated linens in storerooms and replenished when supplies ran low.

Pharmacy Packer

Diamond Drugs
08.2015 - 02.2018
  • Completed daily orders with expert picking and packing of shipments.
  • Complied with safety, health and environmental regulations as prescribed by law.
  • Performed required housekeeping to keep work areas clean such as sweeping floors, putting trash in trash containers and picking up product from floor.
  • Packed blister packs of medications for stock orders to Prisons.

Sales Associate

The Bon Ton
10.2014 - 08.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
  • Achieved perfect attendance and on-time record.
  • Helped customers complete purchases, locate items and join reward programs.
  • Greeted customers and helped with product questions, selections and purchases.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Answered questions about store policies and addressed customer concerns.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Chattahoochee County High School
Cusseta, GA
05.2014

Medical Assisting Diploma - Medical Assisting

Westmoreland County Community College
Youngwood, PA
08.2023

Skills

  • Ability to Lift Clients
  • Personal Care Assistance
  • First Aid Certification
  • Mobility Support
  • Medication Management
  • Compassionate Patient Care
  • Attentive to People
  • Bedside Care
  • E-Mar Experience
  • Toileting Assistance
  • Patient Ambulation
  • Caring Companionship
  • Independent Thinking
  • Wound Care
  • Post-Mortem Care
  • PPE Usage
  • HIPAA Compliance
  • Progress Documentation
  • Verbal and Written Communication
  • Bedsore Prevention
  • Time Management
  • Compassionate Client Care
  • ADLs Assistance
  • Respectful and Compassionate
  • Insulin Injections
  • Documenting Vital Signs
  • Developing Client Trust
  • Incontinence Care
  • Blood Glucose Monitoring
  • HIPAA compliance
  • Medical terminology
  • Specimens collection and processing
  • Patient scheduling
  • Patient care
  • Clinical documentation
  • Medication administration
  • Electronic health records
  • Vital sign monitoring
  • Sterilization techniques
  • Patient documentation
  • Wound care
  • Patient assessments
  • Inventory and supply management
  • Inventory management
  • Medical records management
  • Conflict resolution
  • Payment collection
  • Medical billing and coding
  • Medical billing
  • Time management
  • Attention to detail
  • Multitasking and organization
  • Triage assessment
  • Basic life support
  • Verbal and written communication
  • Team collaboration
  • Patient education
  • Safety compliance
  • Phlebotomy techniques
  • Infection control
  • Telephone etiquette
  • Blood pressure measurement
  • Schedule coordination
  • Injection administration
  • Workflow organization
  • Insurance confirmation
  • Healthcare procedures
  • Clinical applications
  • HIPAA protocols
  • Sample collection procedures
  • Treatment setup
  • Customer service
  • Vital signs monitoring
  • Direct patient care
  • Maintaining confidentiality
  • EMR / EHR
  • Immunization administration
  • Medical terminology knowledge
  • Reliable team player
  • Electronic medical records
  • Data entry
  • Patient flow management
  • Compassionate
  • Patient-focused care
  • CPR
  • First aid
  • Procedure assistance
  • Adaptable
  • Patient care coordination
  • Appointment setting
  • Simple dressings
  • Insurance verification
  • Monitoring patient progress
  • Trustworthy companion
  • Medical office administration
  • Valid state driver's license
  • Prioritizing stat orders
  • Reliable transportation
  • Insurance claims
  • Professional bedside manner

Timeline

Certified Medical Assistant

Independence Health System
08.2023 - Current

Med Tech/Caregiver

Morehead Place
01.2023 - 08.2023

Med Tech/Caregiver

Bethany Place Personal Care Home
10.2019 - 01.2023

Housekeeper

Hilton Garden Inn Hotel
02.2018 - 10.2019

Pharmacy Packer

Diamond Drugs
08.2015 - 02.2018

Sales Associate

The Bon Ton
10.2014 - 08.2015

High School Diploma -

Chattahoochee County High School

Medical Assisting Diploma - Medical Assisting

Westmoreland County Community College

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Alyssa Clark