Alyssa Cohen
Rikos Pizza
CORTLAND,NY
2
Language
3
Years of experience
Friendly, early-career cashier/host with experience supporting guests, managing reservations, and handling takeout orders. Skilled in customer service, attention to detail, and teamwork. Trusted to keep service areas clean, respond to questions, and help maintain smooth daily operations.
Work History
Cashier/Host
2 Years 11 Months- Restocked front counter supplies and maintained clean, organized cashier area throughout shift.
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled cash, card, and mobile payments while balancing register transactions with care.
- Learned duties for various positions and provided backup at key times.
- Answered phone calls and handled reservation requests
- Supported takeout orders and directed guests through the pickup process
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Completed daily side work and opening and closing duties without fail.
Babysitter
2 Years 1 Month- Supervised children's safety during play, meals, and bedtime routines
- Prepared age-appropriate snacks and maintained consistent meal schedules
- Organized educational activities, crafts, and indoor games to support development
- Communicated daily updates with parents regarding behavior, needs, and routines
- Played games, worked on puzzles, and read books to young children.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
Coaching Staff Member
1 Month- Planned age-appropriate drills to develop flag football fundamentals, positioning, and game awareness.
- Instructed players on safe techniques, practice expectations, and team rules during training sessions.
- Evaluated player performance to adjust coaching approach and support skill development.
- Motivated athletes through positive feedback, accountability, and consistent sideline guidance.
- Assisted head coach with practice setup, equipment organization, and session flow.
- Promoted sportsmanship, teamwork, and focus throughout practices and competitive events.
- Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.
Education
Bachelor of Science - Physical Education
Skills
Customer service
Customer assistance
Cash handling
Reservation management
Order management
Cleaning and sanitizing
Work ethic and integrity
Languages
ASL
Elementary
Timeline
Coaching Staff Member
Wantagh Nation Flag Football
07.2025 - 08.2025Read More
Babysitter
Lisa Montana
07.2024 - 08.2026Read More
Cashier/Host
Rikos Pizza
12.2023 - CurrentRead More
SUNY Cortland
Bachelor of Science from Physical Education
Read More