Alyssa Cragan
El Dorado,AR
Summary
Dynamic professional with a proven track record as a Lead Barista at Wildcat Snack and Energy Bar, excelling in inventory management and hygiene compliance. Recognized for enhancing customer satisfaction through personalized service and fostering a collaborative team environment, leading to increased productivity and positive patron relationships.
Overview
6
6
years of professional experience
Work History
Lead Barista
Wildcat Snack and Energy Bar
01.2019 - 12.2024
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Utilized strong communication skills to foster a collaborative work environment among team members, resulting in increased productivity.
- Consistently maintained a clean and organized workspace, adhering to health and safety regulations.
- Resolved customer complaints quickly and professionally, maintaining positive relationships with patrons.
- Enhanced customer satisfaction by providing efficient and personalized beverage preparation.
Dance Instructor
Executive Dance Studio
08.2022 - 01.2024
- Planned routines for recitals and performances.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Worked in team-based environment to uphold quality and continuity of service to clients.
- Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
- Communicated with students and parents in person, via email, and by phone to resolve issues and answer questions.
Education
Associate of Applied Science - Criminal Justice
South Arkansas Community College
El Dorado, AR12-2024
High School Diploma -
El Dorado High School
El Dorado, AR05-2022
Skills
- Hygiene Compliance
- Efficient Order Processing
- Quick Adjustment to New Situations
- Inventory Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of four staff members.
- Memorized ingredients and recipes for 100 plus specialty drinks.
Timeline
Dance Instructor
Executive Dance Studio
08.2022 - 01.2024
Lead Barista
Wildcat Snack and Energy Bar
01.2019 - 12.2024
Associate of Applied Science - Criminal Justice
South Arkansas Community College
High School Diploma -
El Dorado High School
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