Alyssa Credit
Manhattan,IL
Summary
Driven and decisive talent acquisition specialist offering 5+ years of experience managing human resources teams to deliver compliance, personnel communication and workforce programs. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Develops and implements HR strategies and initiatives aligned with overall business strategy.
Overview
6
6
years of professional experience
Work History
Talent Acquisition Specialist
Adecco USA
Morris, Illinois
08.2022 - Current
- Interpreted and explained human resources policies, procedures or regulations.
- Conducted exit interviews and new hire follow-ups to provide feedback to management.
- Ensured compliance with all relevant regulations related to equal opportunity employment laws.
- Selected qualified job applicants or referred to managers to make hiring recommendations.
- Sourced, qualified and conducted screening interviews with job candidates.
- Executed strategies to achieve scalability and efficiency while meeting retail talent acquisition needs.
- Participated in team meetings to discuss current recruitment initiatives.
Recruiting Manager
Staffmark
Elwood, IL
01.2019 - 06.2021
- Networked with HR professionals, businesses and colleges to locate qualified candidates.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Created staff teams based on employee strengths and made adjustments to promote overall productivity.
- Developed employee orientation and training programs for new hires.
- Participated in job fairs, career events and industry conferences to attract prospective employees.
- Created and implemented employee retention strategies.
- Researched market and competitor trends to implement optimal hiring strategies.
Customer Service Executive
DOVENMUEHLE
Aurora, IL
01.2018 - 12.2018
- Mentored junior team members and managed employee relationships.
- Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Some College (No Degree) -
Joliet Junior College
Joliet, ILSkills
- Recruitment Planning
- Business Forecasting
- Contract Negotiation
- Persuasive Sales Techniques
- Building Partnerships
- Talent Management
- Candidate Sourcing
References
References available upon request.
Timeline
Talent Acquisition Specialist
Adecco USA
08.2022 - Current
Recruiting Manager
Staffmark
01.2019 - 06.2021
Customer Service Executive
DOVENMUEHLE
01.2018 - 12.2018
Some College (No Degree) -
Joliet Junior College