Alyssa Crossman
Newburgh
Summary
Motivated and highly organized professional with strong administrative, communication, and problem-solving skills. Known for managing multiple tasks efficiently, supporting team operations, and ensuring timelines are met in a fast-paced work environment. Brings a strong ability to learn quickly, adapt to new systems, and maintain attention to detail under pressure. Eager to contribute to success by supporting scheduling, coordination, and client communication, with a commitment to reliability and service excellence.
Overview
7
7
years of professional experience
Work History
Leasing Specialist
Landings Real Estate Group at Orchard Hills Landings
02.2024 - Current
- Greet prospective residents, conduct tours, and highlight apartment and townhome features.
- Handle leasing presentations, secure lease signings, and meet occupancy and leasing goals.
- Prepare and process lease applications, renewals, and move-in/move-out documentation.
- Address resident inquiries and maintenance requests with professional and timely communication.
- Support marketing campaigns through social media, community outreach, and resident events.
- Monitor and analyze market trends to assist with pricing strategies and maximize occupancy.
- Foster strong resident relationships to improve retention and community satisfaction.
Behavioral Health Patient Coordinator
Aizer Health Center
01.2022 - 02.2024
- Facilitated communication between patients and providers to ensure seamless care coordination.
- Assessed patients' physical, psychological, and financial needs to establish treatment plans.
- Collected blood samples and managed patient medical records with attention to confidentiality.
Food and Beverage Specialist
Mansion Ridge Troon Golf Course
02.2021 - 01.2022
- Balanced accounts and managed inventory control and restocking.
- Delivered excellent customer service by greeting guests and addressing their needs promptly.
Leasing Professional
Campus Life & Style
01.2019 - 12.2020
- Investigated and resolved tenant complaints following company policies and housing regulations.
- Marketed available units through online platforms and social media.
- Met and exceeded monthly leasing and occupancy targets.
Head Lifeguard
Hockessin Athletic Club
08.2018 - 09.2020
- Rescued distressed swimmers using professional lifesaving techniques.
- Administered first aid and managed emergency situations.
- Supervised lifeguard team, trained new hires, and delegated daily tasks.
Education
Phlebotomy -
Stepful
New York09.2022
Health Science -
Wilmington University
New Castle, DE05.2020
Valley Central High School -
Montgomery, NY06.2018
Skills
- Outstanding customer service
- Conflict and dispute resolution
- Data entry and database management
- Forbes trained in hospitality
- Time management and multitasking
- Teamwork and professionalism
- Problem solving in a timely manner
- Knowledge of computer programs (Yardi, Voyager, CRM)
- Superb phone etiquette
- Organizational skills
Timeline
Leasing Specialist
Landings Real Estate Group at Orchard Hills Landings
02.2024 - Current
Behavioral Health Patient Coordinator
Aizer Health Center
01.2022 - 02.2024
Food and Beverage Specialist
Mansion Ridge Troon Golf Course
02.2021 - 01.2022
Leasing Professional
Campus Life & Style
01.2019 - 12.2020
Head Lifeguard
Hockessin Athletic Club
08.2018 - 09.2020
Phlebotomy -
Stepful
Health Science -
Wilmington University
Valley Central High School -
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