Alyssa Croto
Merrimack,NH
Summary
Dynamic professional with a proven track record in customer service at Bar Harbor Bank & Trust. Recognized for exceptional teamwork and problem-solving skills, consistently achieving sales targets. Adaptable and detail-oriented, with strong communication abilities and a commitment to enhancing customer satisfaction.
Overview
10
10
years of professional experience
Work History
Military Funeral Honors
Army National Gaurd NH
04.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
- Provided honors to over 700 army veterans
- Managed time efficiently in order to complete all tasks within deadlines.
- Developed and maintained courteous and effective working relationships.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Infantryman
Army National Gaurd NH
06.2019 - Current
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- 2020 activated for COVID - 19.
SRU-RM2
Army National Gaurd NH
12.2021 - 12.2022
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Paid attention to detail while completing assignments.
- Assisted the Supply Non-commissioned Officer with his duties.
Bank Teller
Bar Harbor Bank & Trust
09.2019 - 07.2022
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Processed customer transactions promptly, minimizing wait times.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Identified fraudulent activities by diligently monitoring transactions and reporting suspicious activity to management.
Deployment
Army National Gaurd NH
02.2021 - 12.2021
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Provided professional services and support in a dynamic work environment.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
Sales Associate
Under Armour
10.2016 - 10.2019
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
No Degree - Athletic Training
Plymouth State University
No Degree - Health Wellness
University of New Hampshire
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
- Calm under pressure
Timeline
Military Funeral Honors
Army National Gaurd NH
04.2023 - Current
SRU-RM2
Army National Gaurd NH
12.2021 - 12.2022
Deployment
Army National Gaurd NH
02.2021 - 12.2021
Bank Teller
Bar Harbor Bank & Trust
09.2019 - 07.2022
Infantryman
Army National Gaurd NH
06.2019 - Current
Sales Associate
Under Armour
10.2016 - 10.2019
No Degree - Athletic Training
Plymouth State University
No Degree - Health Wellness
University of New Hampshire