Alyssa Dash
Wildomar,CA
Summary
Strong leader and problem-solver committed to fulfilling my position while enhancing customer service and team productivity. Skilled in conflict management and staff development, expressing strong communication, organizational, and independent decision-making skills. Adaptable and reliable team player with a strong work ethic and a continuous willingness to learn and thrive in new environments.
Overview
4
4
years of professional experience
Work History
Front Counter Worker/Food Service Handler
Slice On The Avenue
03.2021 - 03.2025
- Greeted customers with a smile and provided helpful suggestions.
- Improved customer satisfaction by providing efficient and friendly service at the front counter.
- Managed cash register operations, accurately handling transactions and balancing cash drawer daily.
- Addressed customer inquiries and resolved issues promptly, maintaining a high level of customer satisfaction.
- Maintained a clean and organized work area, ensuring a welcoming environment for customers.
- Mastered menu items, allowing for quick responses when addressing questions from customers.
- Developed and maintained positive relationships with customers to enhance service
- Managed tasks in fast pace environment.
- Maintained clean and safe workstation while adhering to all food safety and sanitation regulations.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Ensured high-quality food presentation with careful attention to detail.
Manager
Slice On The Avenue
08.2022 - 03.2025
- Managed and motivated employees to be productive and engaged in work.
- Established team priorities, maintained schedules and monitored performance.
- Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Education
Associate of Arts - Accounting
The Community College of Baltimore County
Essex, MD08-2025
High School Diploma -
Eastern Technical High School
Essex, MD05-2022
Skills
- Exceptional customer service
- Team leadership
- Time management
- Attention to detail
- Strong communication and relationship building
- Conflict resolution
- Strong work ethic & reliability
- Cash handling
- Cleanliness standards
- Multitasking and organization
- Shift management
- Quick to adapt
Timeline
Manager
Slice On The Avenue
08.2022 - 03.2025
Front Counter Worker/Food Service Handler
Slice On The Avenue
03.2021 - 03.2025
Associate of Arts - Accounting
The Community College of Baltimore County
High School Diploma -
Eastern Technical High School
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