Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Davis

Rancho Cordova,CA

Summary

Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Extremely organized and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

Valet

Usa Valet Parking
02.2023 - Current
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Resolved customer complaints through calm, constructive communication.
  • Provided punctual, polite valet services to uphold professional standards.
  • Maneuvered vehicles into designated areas to maximize parking capacity.
  • Built positive customer rapport for courteous, friendly and professional service.
  • Monitored and documented guest traffic flow in valet lot.
  • Logged and documented parked vehicle details for accurate records.
  • Issued and collected claim tickets and processed valet parking fees.
  • Patrolled parking areas regularly to identify security, safety or vehicle concerns.
  • Handled cash, made accurate change and maintained balanced cash drawer.

Food Delivery Driver

DoorDash
08.2022 - Current
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Collaborated with restaurant staff or other food establishments to confirm orders and coordinate delivery times.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.

Seasonal Warehouse Clerk

Costco
10.2022 - 01.2023
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Kept warehouse up to safety and health regulations at all times.
  • Assisted front end cashiers
  • Cart retrieval
  • Clothing area restocking and clean up
  • Assisted customers with merchandise needs
  • Parking lot security

Shift Lead

Crumbl Cookies
02.2022 - 08.2022
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Trained and mentored new employees to maximize team performance.
  • Completed cash and credit card transactions accurately using POS software.
  • Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
  • Helped store management meet standards of service and quality in daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Kept employees operating productively and working on task to meet business and customer needs.

Sales Representative

Banana Republic Factory Store
08.2021 - 06.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Trained and mentored new sales representatives.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Managed efficient cash register operations.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.

Hood Technician

Jiffy Lube
08.2020 - 08.2021
  • Inspected vehicles to identify and document repair needs.
  • Followed standard operating procedures to achieve consistent quality of work.
  • Created and reviewed work orders detailing required repairs per shop and manufacturer guidelines.
  • Enforced compliance with safety regulations when operating equipment.
  • Evaluated OEM manufacturer schematics and service documentation to identify parts to order.
  • Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
  • Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Explained estimates and determined repair timelines to manage customer expectations.
  • Performed multi-point inspection of vehicles and advised service consultant and/or technician for work needed
  • Processed cash and credit card transactions of all service orders.

Education

High School Diploma -

Bella Vista High School
Fair Oaks, CA
06.2020

Skills

  • Critical Thinking
  • Customer Service
  • Attention to Detail
  • Organized

Timeline

Valet

Usa Valet Parking
02.2023 - Current

Seasonal Warehouse Clerk

Costco
10.2022 - 01.2023

Food Delivery Driver

DoorDash
08.2022 - Current

Shift Lead

Crumbl Cookies
02.2022 - 08.2022

Sales Representative

Banana Republic Factory Store
08.2021 - 06.2022

Hood Technician

Jiffy Lube
08.2020 - 08.2021

High School Diploma -

Bella Vista High School

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Alyssa Davis