Seasoned HR professional with a proven track record at Kaiser Permanente, driving HR compliance and improving operational efficiency through strategic execution, root-cause analysis and data-driven solutions.
Overview
12
12
years of professional experience
1
1
Certification
Work History
HR Compliance Consultant III
Kaiser Permanente
Northern California Region
11.2019 - Current
Serve as a project lead in multiple workgroups, representing the market on regional and national HR initiatives to drive strategic objectives.
Collaborate with leadership to align HR strategies with business objectives, ensuring compliance and consistency across Northern California.
Lead HR policy development and implementation to ensure compliance and operational efficiency.
Analyze organizational risk and provide data-driven recommendations for improvement to senior leadership.
Drive process improvements to enhance HR operations and compliance initiatives.
Identify, recommend and implement solutions to address improvement opportunities, escalating issues or risks as necessary.
Provide support on projects by engaging stakeholders and assisting in the development, analysis, and coordination of project plans for HR compliance-specific deliverables.
Served as an Interim Group Leader for our Data and Technology team of 13 team members from April 2023 to May 2024, while continuing to fulfil the primary responsibilities of my role.
Create and prepare education material and conducts training for managers on compliance standards, policies and procedures.
Conduct regulatory Human Resources compliance audits for several regulatory bodies including The Joint Commission (TJC), California Department of Public Health (CDPH), Centers for Medicare and Medicaid Services (CMS), Radiologic Health Branch (RHB), California Department of Managed Health Care (DMHC Medi-Cal), College of American Pathology (CAP), Clinical Laboratory Improvement Amendments (CLIA), General Acute Care Hospital (GACH), Skilled Nursing Facility (SNF).
HR Disability Case Manager
Kaiser Permanente
Sacramento, CA
09.2018 - 11.2019
Manage the interactive process in accordance with Americans with Disabilities Act (ADA)/Fair Employment and Housing Act (FEHA).
Develop and deliver training and education to management and key stakeholders as it relates to the interactive process and leave planning.
Provide consultation to management and employees regarding Human Resources disability and maternity laws, policies, and processes.
Consult with management, claims administrators, legal, and union representatives to ensure practices are in compliance with state and federal laws, company policies, and respective collective bargaining agreements.
Execute and ensure timely and accurate reporting of workers compensation claims.
Executive Team Leader - Human Resources
Target
Modesto, CA
06.2017 - 09.2018
Responsible for all Human Resources functions at the store level including payroll, talent management, benefits, hourly scheduling, staffing, training and compliance.
Manage two HR coordinators, primarily responsible for preliminary scheduling for 150-200 employees, and talent acquisition.
Promote culture and employee well-being through committed involvement and investment with the team, as well as challenging team leaders to establish connections and build relationships with team members. In working diligently to improve employee culture, our Best Team Survey results increased from 67% in 2017 to 80% in 2018 for employee engagement.
Develop training material for corporate initiatives to facilitate team member and team leader adoption.
Assist with determining the leaders that are ready to advance, need to develop in role, or are not meeting expectations through succession planning.
Utilize company metrics to assess overall store performance and develop strategies to implement for identified opportunities.
Executive Team Leader - Guest Experience
Target
Riverbank, CA
08.2014 - 06.2017
Manage three team leaders that are responsible for 50-75 hourly employees, including cashiers, cart attendants, service desk, Starbucks and Target Cafe team members.
Drive profitable sales by overseeing the guest experience at the store level and maintaining budget controls.
Manage talent by actively delivering performance feedback/recognition.
Utilize company metrics to assess overall store performance and develop strategies to implement for identified opportunities.
Motivate team to meet goals through promoting sales drivers; i.e. Target REDcard, Cartwheel, etc. Earned top ranking REDcard metrics in district on a consistent basis; district ranked #2 in the company.
Assist with determining the leaders that are ready to advance, need to develop in role or are ot meeting performance expectations through succession planning.
Promote culture and employee well-being through committed involvement and investment with the team.
Developed a Net Promoter Score (NPS) Job Aid that was distributed company-wide.
Assistant Manager
Abercrombie and Fitch
Modesto, CA
06.2013 - 08.2014
Supervise sales floor and stockroom employees.
Develop plans with management team to meet short term and long term business objectives.
Communicate expectations while enforcing policies and procedures based on company standards.
Manage hours based on changing budget trends.
Maintain part-time staffing goals through recruiting, interviewing, hiring, and training qualified candidates.
Education
Master of Business Administration - Human Resource Management
California State University Stanislaus
Turlock, CA
05.2024
Bachelor of Science - Business Administration
California State University, Stanislaus
Turlock, CA
05.2013
Skills
HR analytics
Strategy execution
Change management
Project implementation
Talent development
Communication optimization
Certification
Society for Human Resource Management - Senior Certified Professional (SHRM-SCP)
Timeline
HR Compliance Consultant III
Kaiser Permanente
11.2019 - Current
HR Disability Case Manager
Kaiser Permanente
09.2018 - 11.2019
Executive Team Leader - Human Resources
Target
06.2017 - 09.2018
Executive Team Leader - Guest Experience
Target
08.2014 - 06.2017
Assistant Manager
Abercrombie and Fitch
06.2013 - 08.2014
Master of Business Administration - Human Resource Management
Patient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser PermanentePatient at Patient FinancialAdvisor, Kaiser Permanente Eligibility and FinancialServices, FinancialAdvisor, Kaiser Permanente
Teleservice Representative at Kaiser Permanente - The Permanente Medical GroupTeleservice Representative at Kaiser Permanente - The Permanente Medical Group
Special Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical GroupSpecial Needs Program Care Mgt RN Consultant at Kaiser Permanente - Southern California Permanente Medical Group