Alyssa Day
Lubbock,TX
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. I possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Burgers and Fries Diner
Union Valley, TX
09.2022 - Current
- Presented menus and answered questions regarding items.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Monitored dining room for cleanliness and proper set-up at all times.
- Stocked service areas with supplies during slow periods.
- Trained new employees to perform duties.
Server
HG Supply & CO
Trophy Club, TX
08.2024 - 12.2024
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Presented menus and answered questions regarding items.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Upheld high standards of sanitation in accordance with health department regulations.
EXPO, Hostess, Food Runner
Standard Service
Heath, TX
04.2022 - 08.2024
- Maintained a clean and organized dining area.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved customer service and food-related issues to maintain guest satisfaction.
- Collected reservation information and communicated updates to guests via mobile device or in-person.
- Provided excellent customer service by addressing customer needs promptly.
- Checked identification of customers prior to serving alcoholic beverages.
Education
Associate of Applied Science -
Paris Junior College
Paris, Texas, TX05-2024
High School Diploma -
Royse City High School
Royse City05-2024
Bachelor of Science -
Texas Tech University
Lubbock, TXSkills
- Effective customer service
- Communication skills
- Thorough cleaning
- Money management
- Team member support
- Daily specials memorization
- Allergy awareness
Certification
- CNA
- TABC
Accomplishments
- Top 10% of graduating class
- Scholarship Holder
- Many Awards and Honors in High School
Timeline
Server
HG Supply & CO
08.2024 - 12.2024
Server
Burgers and Fries Diner
09.2022 - Current
EXPO, Hostess, Food Runner
Standard Service
04.2022 - 08.2024
Associate of Applied Science -
Paris Junior College
High School Diploma -
Royse City High School
Bachelor of Science -
Texas Tech University
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