Alyssa DeWald
Hiawatha,IA
Summary
Adept at enhancing operational efficiency and patient care quality, my tenure at Brookestone Meadows showcases a blend of HIPAA knowledge and exceptional interpersonal skills. Spearheaded the transition to electronic health records, significantly improving documentation accuracy and privacy. My leadership not only elevated team performance but also fostered a culture of excellence in health information management.
Overview
15
15
years of professional experience
Work History
Health Information Manager
Brookestone Meadows
09.2019 - 01.2025
- Maintained relationships with medical providers, suppliers, and reporters.
- Participated in committees to discuss electronic health records and methods to improve overall workflows.
- Increased efficiency in handling medical records by transitioning from paper to electronic health records systems.
- Championed a culture of excellence within the Health Information Management department, setting performance expectations and providing regular feedback to team members.
- Enhanced patient privacy by implementing strict confidentiality policies and procedures in managing health information.
- Improved communication between healthcare addressing concerns related to health information management promptly and professionally.
- Collaborated with interdisciplinary teams to establish best practices for maintaining accurate and timely medical records across the organization.
- Managed complex projects effectively, leading a team of Health Information Technicians to complete tasks on time and with high-quality results.
- Maintained high levels of customer satisfaction by Effectively managed release of information requests, safeguarding patient privacy while adhering to legal requirements for disclosure purposes.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
CNA
Brookestone Meadows
08.2015 - 09.2019
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
CNA
Brookestone Acres
01.2015 - 08.2015
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Administrative Assistant
Golden Living Center
05.2012 - 01.2015
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Assistant
Miller Memorial Care Center
05.2010 - 05.2012
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Education
No Degree - Nursing
WNCC
Sidney, NEHigh School Diploma -
Creek Valley High School
Chappell, NE05-2009
Skills
- Health records review
- HIPAA knowledge
- Effective Communication
- Medical Terminology
- Interpersonal and written communication
- Health Information Systems
- Data privacy
- Medical Coding (ICD-10)
- Time Management
- Problem-Solving
- Customer Service
- Attention to Detail
- Multitasking
- Critical Thinking
- Organizational Skills
- Team building
- Conflict Resolution
- Schedule Management
- Patient Relations
- Medical clinical procedures
- Staff Supervision
Timeline
Health Information Manager
Brookestone Meadows
09.2019 - 01.2025
CNA
Brookestone Meadows
08.2015 - 09.2019
CNA
Brookestone Acres
01.2015 - 08.2015
Administrative Assistant
Golden Living Center
05.2012 - 01.2015
Administrative Assistant
Miller Memorial Care Center
05.2010 - 05.2012
No Degree - Nursing
WNCC
High School Diploma -
Creek Valley High School
Similar Profiles
Paige ArmstrongPaige Armstrong
Certified Nursing Assistant at Brookestone MeadowsCertified Nursing Assistant at Brookestone Meadows
Melissa FitzgarraldMelissa Fitzgarrald
Nurse Assessment Coordinator at Brookestone VillageNurse Assessment Coordinator at Brookestone Village
Kelly AshKelly Ash
Business Office Manager at Brookestone GardensBusiness Office Manager at Brookestone Gardens