Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

ALYSSA DONNER

Valley,AL

Summary

Service expertise throughout a wide range of capacities. Quick to grasp new concepts and ideas, apply problem-solving methods, and complete projects accurately and on time. Solid communication, organization, and time-management skills with the ability and capacity to connect with patients, collaborate with medical professionals, and remain efficient in demanding, fast-paced environments. Reputation for integrity, reliability, and accountability with the attention to detail, initiative, and drive to produce results above and beyond what is expected.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Office Coordinator

ELITE REHAB-Valley
09.2024 - Current
  • Scheduling new referrals, medical records, billing, deposits, copayments, coinsurances and deductibles.
  • Managed office operations, including scheduling appointments, coordinating meetings, and maintaining office supplies
  • Handled incoming calls and emails professionally, directing inquiries to appropriate staff members
  • Prepared reports, presentations, and correspondence for internal and external communication purposes
  • Assisted in budget tracking by monitoring expenses related to office operations
  • Coordinated scheduling and logistics for patient appointments and staff meetings.
  • Assisted in onboarding new staff, providing training on office procedures and systems.
  • Maintained accurate records for compliance with regulatory standards in healthcare operations.

Scheduling Coordinator

Oral and Facial Surgery-Opelika, AL
04.2024 - 09.2024
  • Managed 800 calls or more a day and scheduling appointments, new patient paperwork, charting, collecting payments.
  • Coordinated and scheduled appointments, meetings, and events for multiple departments within the organization
  • Monitored and adjusted schedules in real-time to accommodate changes or emergencies
  • Maintained accurate records of all scheduled activities, including cancellations and rescheduling
  • Collaborated with HR department to coordinate interviews, orientations, and training sessions for new hires
  • Trained new staff members on the proper use of the scheduling system/software

Home Health Assistant

Home Health-Auburn, AL
08.2020 - 10.2020
  • Collaborated with nurses and interdisciplinary teams to create effective client care plans that addressed the patient's medical diagnosis, functional limitations, complications, family/caregiver support, and overall goals.
  • Responsibilities included administering medication, managing feeding tubes and catheters, cleaning, assisting with physical activity, preparing meals, providing transportation, ensuring proper hygiene, and monitoring/reporting conditions and progression for four assigned patients.

Residential Cleaner

Two Maids and A Mop-Auburn, AL
06.2019 - 06.2020
  • Worked on a team of two to three maids charged with providing cleaning services for up to five homes per day inclusive of vacuuming, sweeping, dusting, scrubbing surfaces, wiping down appliances and equipment, and replacing linens and towels.
  • Efficiently completed weekly/biweekly, one-time, move-in, move-out, premium, and touchup cleanings as contracted by clients.
  • Managed administrative functions for the team by maintaining cleaning documentation, completing customer information, collecting accurate payments, and ensuring sufficient inventory of supplies.

Retail Associate

Walmart-Valley-AL
10.2018 - 03.2019
  • Duties included greeting customers, operating/balancing cash registers, conducting cash transactions, processing credit and debit card payments, scanning merchandise, responding to inquiries, handling returns and exchanges, ensuring cleanliness of assigned areas, unboxing and tagging inventory, and assisting sales associates in restocking racks/shelves and setting up marketing displays.

Education

GED -

Southern Union State Community College
Valley, AL
08.2022

Skills

  • Medical collection
  • Insurance verification
  • Clerical experience
  • Communication skills
  • Front desk
  • Computer literacy
  • English
  • EMR systems
  • Word processing
  • Medical office experience
  • Medical scheduling
  • Phone etiquette
  • Dental office experience
  • Office experience
  • Care plans
  • Medicare

Certification

Driver's License

Workkeys level 4

Timeline

Office Coordinator

ELITE REHAB-Valley
09.2024 - Current

Scheduling Coordinator

Oral and Facial Surgery-Opelika, AL
04.2024 - 09.2024

Home Health Assistant

Home Health-Auburn, AL
08.2020 - 10.2020

Residential Cleaner

Two Maids and A Mop-Auburn, AL
06.2019 - 06.2020

Retail Associate

Walmart-Valley-AL
10.2018 - 03.2019

GED -

Southern Union State Community College

Similar Profiles

CREATE PROFILE