Summary
Overview
Work History
Education
Skills
Certification
Timeline
Intern

Alyssa Downs

Kennewick,WA

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Driven to learn quickly, advance computer proficiency and training in industry operations. Solid background in field and office settings supporting team needs. Flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Intern

Mid Columbia Dermatology
03.2024 - Current
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
  • Sorted and organized files, spreadsheets, and reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.

Assistant

Amy Manor Downs LMT And Body Waxing
12.2016 - 07.2023
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Monitored and ordered supplies and materials to keep office well stocked.
  • Assisted manager in all aspects of business operations.
  • Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
  • Reviewed and edited documents for accuracy, grammar and clarity.
  • Organized resources, records and personnel to accomplish aggressive targets.
  • Improved accuracy of financial records with diligent tracking of expenses, budgeting, and invoice processing.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

Education

Master Esthetician -

Victoria’s Academy of Cosmetology
Kennewick, WA
04.2024

Skills

  • Fast Learner
  • Computer Skills
  • Client Relationships
  • Scheduling
  • Telephone Etiquette
  • Social media sites
  • Professionalism and Etiquette
  • Flexible Schedule

Certification

NCEA - 2024

Laser Certified - 2024

CPR and First Aid -2023

Licensed Master Esthetician-2024

Timeline

Intern

Mid Columbia Dermatology
03.2024 - Current

Assistant

Amy Manor Downs LMT And Body Waxing
12.2016 - 07.2023

Master Esthetician -

Victoria’s Academy of Cosmetology

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Alyssa Downs