Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alyssa E. Garcia Haley

Orlando,FL

Summary

Results-driven professional with a strong passion for the car wash industry. Dedicated to exceeding expectations and achieving goals. Possesses in-depth knowledge of industry practices, adept at conducting effective group training sessions. Eager to further develop and expand skill set. Experienced in training employees, interim managing day-to-day operations, and experienced in office procedures.

Overview

5
5
years of professional experience

Work History

Corporate Trainer/Interim Manager

Ducky's Express at Chevron
10.2022 - Current
  • -I began at this company in an associate role and quickly advanced when the company began a new venture with Chevron. My role as a CT has allowed me to train managers and associates at 10 new to market locations. An additional part of my role as CT includes composing forms, producing supplies for all new locations, and preparing and forwarding invoicing for payment.
  • Helped develop training program/curriculum to meet company objectives.
  • My role as Interim manager applies to legacies sites. My responsibilities as interim manager includes creating schedules, minor repairs to equipment, resolving customer issues and damages.

Associate

Target
06.2022 - 10.2022
  • -My tasks as an associate were customer service first regardless of your task at hand. Other tasks included organization, restocking, maintaining store appearance, and money handling.

Server

Cajun Crackin'
02.2022 - 06.2022
  • -As a server I continued to grow my customer service skills, efficient multitasking, POS proficiency, improving upselling ability, time management between my tables, cleaning, and side work.

Associate

Target
11.2021 - 02.2022
  • -My tasks as an associate were customer service first regardless of your task at hand. Other tasks included organization, restocking, maintaining store appearance, and money handling.

Server

Crab Du Jour
08.2021 - 11.2021
  • -As a server I continued to grow my customer service skills, efficient multitasking, POS proficiency, improving upselling ability, time management between my tables, cleaning, and side work.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Front Desk Receptionist

Hurricane Shutter Pros
06.2021 - 11.2021
  • -My day-to-day tasks included handling customers over the phone and in person, scheduling and dispatching our estimators to customers' homes, receiving payments, filing, preparing and submitting permits, and verifying order completion.

Lead Hostess and Server

Crafty Crab
08.2020 - 06.2021
  • -As lead Hostess I became skilled in greeting and seating guests, managing waitlists, and accommodating special requests. As well as resolving customer complaints, difficult situations, and managing other hostess and their schedules.

Education

High School -

Miami Palmetto Senior High School
Palmetto Bay, FL
05.2020

Skills

  • Time management
  • Communication
  • Goal orientation
  • POS knowledge
  • Car wash equipment knowledge
  • Sales
  • Team player
  • Scheduling
  • Upselling ability
  • Money handling
  • Performance monitoring
  • Performance evaluation
  • New employee training
  • Employee interviewing
  • Training program design

Languages

Spanish
Professional Working

Timeline

Corporate Trainer/Interim Manager

Ducky's Express at Chevron
10.2022 - Current

Associate

Target
06.2022 - 10.2022

Server

Cajun Crackin'
02.2022 - 06.2022

Associate

Target
11.2021 - 02.2022

Server

Crab Du Jour
08.2021 - 11.2021

Front Desk Receptionist

Hurricane Shutter Pros
06.2021 - 11.2021

Lead Hostess and Server

Crafty Crab
08.2020 - 06.2021

High School -

Miami Palmetto Senior High School

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Alyssa E. Garcia Haley