Alyssa Elmer
Frederick,MD
Summary
Dedicated animal care professional with over 4 years of experience in veterinary assistance, animal handling, and client education. Skilled in the care, monitoring, and treatment of companion animals with a strong foundation in veterinary medicine, animal welfare, and low-stress handling techniques. Passionate about improving animal health and wellbeing through detailed observation, technical precision, and compassionate care. Motivated to advance my veterinary assistant skills in a supportive, team-oriented environment that prioritizes high-quality, compassionate care for animals and their families.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Human Resources Assistant (Temporary)
Reef Point Group
06.2025 - Current
- Provide administrative support to the Human Resources department with a focus on accurate employee record management and system organization.
- Maintain and organize digital personnel files for current and former employees, ensuring documents are properly categorized and easily retrievable.
- Update and transfer employee data across internal HR platforms to maintain consistent and up-to-date records.
- Upload sensitive documents into centralized file management systems with careful attention to confidentiality and data integrity.
- REMOTE
Veterinary Assistant
Kingsbrook Animal Hospital
Frederick, MD
08.2023 - 06.2025
- Provide compassionate and skilled animal handling and restraint, ensuring the safety and comfort of patients during exams, treatments, and procedures.
- Assist veterinarians with medical procedures, including vaccine and medication administration, laser therapy, radiographs, and euthanasia, demonstrating professionalism and empathy.
- Applied Fear Free handling techniques to minimize stress and anxiety in patients during exams, treatments, and procedures, resulting in safer interactions and improved patient outcomes.
- Support patient wellbeing through attentive care, accurate observation, and timely communication of health concerns to veterinary staff.
- Monitored hospitalized and recovering patients for changes in appetite, behavior, and overall condition, and clearly communicated findings to veterinarians and technicians to assist in timely medical decision-making.
- Maintained a sterile and organized clinical environment by routinely cleaning exam rooms, treatment areas, and kennels using appropriate disinfectants and PPE in accordance with infection control protocols.
- Educated clients on post-treatment care, medication administration, and preventative health practices, ensuring they left informed and confident in providing continued care at home.
Customer Service Representative
Kingsbrook Animal Hospital
Frederick, MD
02.2022 - 08.2023
- Acted as the primary point of contact for clients, resolving inquiries and scheduling appointments efficiently.
- Ensured smooth communication between clients and veterinary medical staff, enhancing customer satisfaction through clear and effective dialogue.
- Managed client records and payment processing, maintaining high standards of accuracy and confidentiality.
- Contributed to a positive customer experience by addressing concerns and ensuring that all client needs were met.
- Provided effective communication and problem-solving skills, which contributed to enhancing client satisfaction and fostering lasting relationships within the community.
Animal Care Technician
Animal Inn of Frederick
Frederick, MD
04.2019 - 09.2020
- Provided administrative and clerical support in an animal boarding environment, handling scheduling, client inquiries, and ensuring accurate records for each animal.
- Trained new staff, ensuring effective communication and the consistent delivery of high-quality care.
- Maintained a safe and organized environment, promoting animal welfare and satisfaction.
- Fostered effective communication with clients, ensuring clear updates and promoting a welcoming, professional atmosphere.
Education
Associate of Science (AS) - Biology
Frederick Community College
Frederick, MD05.2024
Skills
Animal Care & Clinical Skills
- Animal handling & restraint – applied low-stress, Fear Free techniques in clinical and kennel settings
- Medication & vaccine administration – assisted with proper dosing and documentation under veterinary supervision
- Euthanasia support – provided compassionate assistance during humane procedures
- Behavior observation – monitored patient demeanor and reported changes to veterinary staff for timely care
Administrative & Organizational Skills
- Record keeping & data entry – ensured accurate, confidential input of patient and staff data
- Inventory & clinic upkeep – helped maintain stock levels and a clean, sterile environment
- Client education & support – provided communication on topics including post-operative care, medication administration, preventative health, nutrition, and behavioral guidance
- Team collaboration & communication – maintained clear, compassionate communication with clients and coworkers
Office & Tech Skills
- Administrative support – organized digital files, maintained HR records, and managed client scheduling
- Multi-platform software navigation – proficient in Microsoft Office Suite and Cornerstone
- POS & veterinary systems – experience with veterinary scheduling platforms, payment processing, and file management
Certification
Human CPR Certified | 06/2024 - 06/2026
Timeline
Human Resources Assistant (Temporary)
Reef Point Group
06.2025 - Current
Veterinary Assistant
Kingsbrook Animal Hospital
08.2023 - 06.2025
Customer Service Representative
Kingsbrook Animal Hospital
02.2022 - 08.2023
Animal Care Technician
Animal Inn of Frederick
04.2019 - 09.2020
Associate of Science (AS) - Biology
Frederick Community College
Similar Profiles
Milagros PerezMilagros Perez
Referral Coordinator at Coral Reef Medical GroupReferral Coordinator at Coral Reef Medical Group
LEIGH WOODSLEIGH WOODS
Truck Driver/Mobile Crane Operator at Reef GroupTruck Driver/Mobile Crane Operator at Reef Group
Fatih YetginFatih Yetgin
Executive Assistant Manager at REEF OASIS SENTIDO HOTEL & REEF OASIS BEACH RESORTExecutive Assistant Manager at REEF OASIS SENTIDO HOTEL & REEF OASIS BEACH RESORT
Duane BarlowDuane Barlow
Supervisory Grants Management Specialist (Branch Chief) at Department of Health & Human Services (HHS), Office of the Assistant Secretary for HealthSupervisory Grants Management Specialist (Branch Chief) at Department of Health & Human Services (HHS), Office of the Assistant Secretary for Health
DOREEN MDUMADOREEN MDUMA
Dietary Aide at Homewood Health CentreDietary Aide at Homewood Health Centre