Alyssa Ernsting
Lafayette ,GA
Summary
Versatile and results-driven professional with extensive experience at GE Appliances, A Haier, excelling in roles from Utility Worker to Team Leader. Demonstrated expertise in equipment operation and team supervision, enhancing productivity and fostering a collaborative work environment. Proven ability to implement safety compliance and improve team performance, achieving significant operational efficiencies.
Overview
11
11
years of professional experience
Work History
Utility Worker
GE Appliances, A Haier
04.2017 - Current
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
- Trained other personnel in proper maintenance and repair of utility systems.
- Responded to emergency calls for utility repairs and troubleshooting.
- Maintained high standards of workmanship by adhering to industry regulations and company policies during installations, repairs, or maintenance tasks.
- Assisted in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.
- Generated required paperwork and records related to installation, maintenance and repair of utility systems.
- Fostered a culture of continuous improvement within the team by actively participating in ongoing training sessions, workshops, or seminars related to industry developments and best practices.
- Demonstrated flexibility in adapting to changing priorities, assisting in emergency situations as needed while ensuring regular duties were still completed on time.
Team Leader
GE Appliances, A Haier
04.2019 - 07.2023
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Evaluated team member performance against established objectives during regular reviews, offering praise for achievements or identifying areas requiring further development.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Assisted in recruitment to build team of top performers.
- Facilitated decision-making processes within group through open dialogue and consensus-building techniques.
Operator
GE Appliances, A Haier
08.2015 - 05.2017
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
- Provided on-the-job training to newly hired workers and team members.
- Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
- Collaborated with team members to ensure seamless coordination of tasks and efficient completion of projects.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
Team Member
McDonald's
03.2014 - 08.2015
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Facilitated team training sessions, improving overall performance and knowledge of best practices.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
Education
Lafayette High School
LaFayette, GA05.2014
Skills
- Power tool operation
- Equipment operation
- Grounds maintenance
- Heavy equipment operation
- Cleaning procedures
- Hand tool proficiency
- Safety compliance
- Assembly line
- Product assembly
- Basic repair skills
- Supply restocking
- Lockout and tagout procedures
- Safety protocols
- Clear communication
- Team supervision
- Hand and power tool use
- Willing to learn
- Cleaning and sanitizing
- Physical strength and stamina
- Visual inspection
- Relationship building
Timeline
Team Leader
GE Appliances, A Haier
04.2019 - 07.2023
Utility Worker
GE Appliances, A Haier
04.2017 - Current
Operator
GE Appliances, A Haier
08.2015 - 05.2017
Team Member
McDonald's
03.2014 - 08.2015
Lafayette High School
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