Alyssa Erwin
Henderson,NV
Summary
Dynamic sales leader with proven expertise at Walmart, excelling in team management and customer engagement. Successfully enhanced product placement strategies, resulting in improved inventory turnover. Adept at fostering collaboration and training staff, driving a high-performance culture that consistently elevates customer satisfaction ratings. Strong leadership and adaptability are key to my success.
Overview
5
5
years of professional experience
Work History
Sales Floor Teamlead
Walmart
01.2023 - 08.2026
- Supervised daily operations on sales floor to ensure optimal customer service and product availability.
- Trained and mentored team members, fostering a collaborative and high-performance work environment.
- Analyzed sales trends to optimize product placement and inventory management strategies.
- Coordinated staff schedules to align workforce with peak shopping hours, enhancing customer experience.
- Resolved customer inquiries and complaints efficiently, improving overall satisfaction ratings.
- Implemented merchandising standards to maintain visual appeal and compliance with corporate guidelines.
Team Associate
Burlington
11.2021 - 03.2023
- Supervised daily operations on sales floor to ensure optimal customer service and product availability.
- Trained and mentored team members, fostering a collaborative and high-performance work environment.
- Analyzed sales trends to optimize product placement and inventory management strategies.
- Coordinated staff schedules to align workforce with peak shopping hours, enhancing customer experience.
- Resolved customer inquiries and complaints efficiently, improving overall satisfaction ratings.
- Implemented merchandising standards to maintain visual appeal and compliance with corporate guidelines.
Team Member
Long John Silvers A&W
03.2022 - 01.2023
- Assisted in food preparation and assembly, ensuring adherence to quality standards.
- Maintained cleanliness and organization of workstations to promote safety and efficiency.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Collaborated with team members to manage peak service times effectively.
- Trained new employees on standard operating procedures and customer service expectations.
Education
High School Diploma -
Haltom High School
Haltom City, TX05.2023
Skills
- Team management
- Promotions planning
- Strong leadership
- Keyholder
- Inventory
- Delegation
- Teamwork
- Teamwork and collaboration
- Team building
- Customer engagement
- Self motivation
- Adaptability
Timeline
Sales Floor Teamlead
Walmart
01.2023 - 08.2026
Team Member
Long John Silvers A&W
03.2022 - 01.2023
Team Associate
Burlington
11.2021 - 03.2023
High School Diploma -
Haltom High School