Alyssa Escano
Stockton,CA
Summary
Accomplished Human Resources & Compliance Specialist with a proven track record at Storer Transportation, enhancing employee relations and streamlining HR processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
18
18
years of professional experience
Work History
Human Resources & Compliance Specialist
Storer Transportation
06.2020 - Current
- Managed employee relations issues professionally, resolving conflicts efficiently while maintaining confidentiality at all times.
- Streamlined HR processes for increased efficiency, reducing paperwork and manual tasks through automation.
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Organized and led staff orientation programs and training to promote collaboration.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Continuously updated knowledge on best practices within the field through regular participation in professional development opportunities.
- Conducted ongoing evaluations of crisis prevention plans, incorporating feedback from both clients and team members to optimize effectiveness.
Account Manager
J&L Teamworks
09.2010 - 06.2020
- Negotiated contract terms with clients, securing favorable agreements for both parties.
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Office Manager
Act-On
09.2016 - 03.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
After School Program Manager
Department of Defense
01.2007 - 09.2010
- Managed program supplies inventory, ensuring adequate resources were available for planned activities and maintaining cost efficiency.
- Promoted physical fitness among students through engaging outdoor games, sports activities.
- Collaborated with colleagues to develop creative activities for students, leading to increased engagement and enjoyment.
- Facilitated group activities that promoted social skills development and positive peer interactions among students.
- Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
- Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
Education
Associate of Arts - Elementary School Teaching
San Joaquin Delta College
Stockton, CA12-2025
High School Diploma -
Brookside Christian High School
Stockton, Ca06-2005
Skills
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Problem-solving
- Multitasking
- Excellent communication
- Dependable and responsible
Timeline
Human Resources & Compliance Specialist
Storer Transportation
06.2020 - Current
Office Manager
Act-On
09.2016 - 03.2018
Account Manager
J&L Teamworks
09.2010 - 06.2020
After School Program Manager
Department of Defense
01.2007 - 09.2010
Associate of Arts - Elementary School Teaching
San Joaquin Delta College
High School Diploma -
Brookside Christian High School
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