ALYSSA EVAGGELOU
Fort Worth,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Transaction Processor
Fidelity Investments
Westlake, TX
06.2024 - Current
- Verified accuracy and completeness of customer documents and records.
- Coordinated with other departments on resolving issues related to customer account discrepancies.
- Entered data into the computer system accurately and efficiently.
- Ensured adherence to established security protocols when handling sensitive information.
Assistant Manager
Hot Topic
Grapevine, TX
10.2020 - Current
- Organized schedules, workflows and shift coverage to meet expected business demands
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Delegated daily tasks to team members to optimize group productivity
- Enforced company policies and procedures to strengthen operational standards across departments
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
Sales Associate
Hot Topic
Fort Worth, TX
02.2020 - 10.2020
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Answered incoming telephone calls to provide store, products and services information.
Team Lead
Target
Fort Worth, TX
03.2019 - 02.2020
- Delegated daily tasks to team members to optimize group productivity
- Monitored team progress and enforced deadlines
- Collaborated with management team to implement new work procedures or policies
- Rotated through series of different stations based on team needs.
Team Member
Target
Fort Worth, TX
06.2017 - 03.2019
- Developed positive customer relationships through friendly greeting and excellent service
- Addressed customer needs, responding to specific requests
- Worked hard to learn required tasks quickly to maximize performance
- Rotated through series of different stations based on team needs
- Built and maintained working relationships with peers and upper management
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Sales Associate
MCCS
San Clement, CA
06.2013 - 10.2016
- Helped customers find specific products, answered questions and offered product advice
- Engaged customers in friendly, professional dialogue to determine needs
- Answered incoming telephone calls to provide store, products and services information
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Received and displayed product shipments on store retail shelves upon delivery.
Education
High School Diploma -
San Clemente High School
San Clemente, CA06.2014
Skills
- Project Management
- Business Development
- Operations Management
- Strategic Planning
- Recruiting and Interviewing
- Orientating and Training
- Training and Development
- Task Delegation
- Transaction Processing
- Application Review
- Multitasking
Timeline
Transaction Processor
Fidelity Investments
06.2024 - Current
Assistant Manager
Hot Topic
10.2020 - Current
Sales Associate
Hot Topic
02.2020 - 10.2020
Team Lead
Target
03.2019 - 02.2020
Team Member
Target
06.2017 - 03.2019
Sales Associate
MCCS
06.2013 - 10.2016
High School Diploma -
San Clemente High School