Alyssa Fazio
Hurricane
Summary
Excelled in customer service, enhancing client satisfaction, and leading successful transactions. Skilled in affordable housing programs and team leadership, demonstrating an exceptional work ethic and the ability to meet diverse client needs efficiently.
Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patients.
Overview
8
8
years of professional experience
Work History
Realtor
RE/MAX Clarity
01.2022 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
- Delivered exceptional customer service by addressing client concerns promptly and professionally throughout the entire transaction process.
- Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
- Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
- Leveraged social media platforms and online marketing strategies to increase property visibility and attract potential buyers.
- Provided expert advice on property values, guiding clients to make informed decisions when buying or selling homes.
- Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
- Wrote contracts to outline sales and purchases of properties.
- Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
Property Manager
TRB Construction
01.2019 - Current
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Communicated with landlord regarding building and tenant issues.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
- Completed annual rent calculations using housing database software.
- Maintained constant balance and accounting of property petty cash account.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Home Health Care Aide
Jan Ramey
10.2016 - 01.2022
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
- Followed nutritional plans to prepare optimal meals, including purchasing ingredients from local shops.
- Maintained clean, safe and well-organized patient environment.
- Checked vital signs
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Assisted disabled clients in any way necessary to facilitate independence and well-being.
- Administered medication as directed by physician.
- Monitored progress and documented any patient health status changes, keeping healthcare team updated.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
Education
Bachelor of Science - Social Work
West Virginia State University
Institute, WV05.2022
High School Diploma -
Hurricane High School
Hurricane05.2016
Skills
- Customer service-focused
- Excellent work ethic
- Good listening skills
- Customer Service
- Teambuilding
- Computer skills
- Team Leadership
- Client Needs Assessment
- Time Management Strength
Accomplishments
- Deans list in college for all 8 semesters.
- Won Rookie Agent of the Year 2022
- I earned membership in the elite group of 2024 RE/MAX Torchbearers. Torchbearers is a dynamic networking group of RE/MAX agents under 40. Torchbearers include the top 5 "under 40" agents by transactions and GCI for each U.S. state and Canadian province.
- Won highest % increase commission 357.67% year 2023
Timeline
Realtor
RE/MAX Clarity
01.2022 - Current
Property Manager
TRB Construction
01.2019 - Current
Home Health Care Aide
Jan Ramey
10.2016 - 01.2022
Bachelor of Science - Social Work
West Virginia State University
High School Diploma -
Hurricane High School
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