Alyssa Fein
Saint Joseph
Summary
Committed professional demonstrating exceptional customer service skills, proficient in resolving complaints and ensuring order accuracy in high-pressure settings.
Overview
7
7
years of professional experience
Work History
Bartender
Round Barn Winery
baroda
04.2026 - Current
- Poured wine, beer, and cocktails for patrons, adhering to quality standards.
- Leveraged thorough knowledge of bar menu options to make tailored drink and food recommendations.
- Maintained cleanliness and organization of bar area, ensuring inviting atmosphere for customers.
- Restocked supplies and managed inventory levels to support seamless bar operations.
- Operated cash register and POS system for transactions, ensuring accurate change distribution.
Server
Papa Vino's
Saint Joseph
03.2026 - Current
- Provided outstanding customer service in fast-paced dining setting, ensuring guest satisfaction.
- Accurately took orders and promptly communicated them to kitchen staff.
- Resolved customer complaints effectively, contributing to improved guest satisfaction.
- Responded to guest inquiries and resolved complaints effectively.
- Coordinated with hosts, bussers, and kitchen staff to streamline service flow.
- Prepared dining area by setting up tables and organizing utensils.
Assistant Store Manager
vape and smoke
Stevensville
10.2025 - Current
- Resolved customer complaints promptly, improving customer satisfaction and loyalty.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Managed cash register operations, ensuring accurate transactions and balanced drawers to maintain financial integrity.
- Managed inventory levels and organized stockroom for efficient product access.
- Collaborated with the management team to develop promotional displays and merchandising strategies.
- Ensured store cleanliness and compliance with health and safety standards to create a safe shopping environment.
Seasonal parking lot attendant
cubs stadium
South Bend
03.2022 - 11.2022
- Coordinated parking logistics for event attendees at major sports venue, ensuring efficient space utilization.
- Directed vehicle flow to maximize parking space efficiency during peak hours.
- Assisted patrons with directions and parking inquiries to improve customer satisfaction.
- Greeted customers and addressed questions about parking facilities.
- Utilized communication devices to ensure smooth coordination with staff.
Busser
523 tap n grill
Elkhart
07.2019 - 01.2022
- Delivered food and drinks to customers promptly, supporting efficient service flow.
- Cleared tables swiftly to accommodate incoming guests during peak hours.
- Monitored guest satisfaction and addressed any immediate concerns efficiently.
- Ensured cleanliness of dining area and proper table settings to enhance guest experience.
Education
High School Diploma -
Michigan Online School
Michigan06-2021
Skills
- Drink mixing techniques
- Cocktail recipes
- Point of sale systems
- Order accuracy
- Complaint resolution
- Customer service excellence
- Time management
- Adaptability
Timeline
Bartender
Round Barn Winery
04.2026 - Current
Server
Papa Vino's
03.2026 - Current
Assistant Store Manager
vape and smoke
10.2025 - Current
Seasonal parking lot attendant
cubs stadium
03.2022 - 11.2022
Busser
523 tap n grill
07.2019 - 01.2022
High School Diploma -
Michigan Online School