Alyssa Fierro
Summary
Results-driven Sales Manager with a proven track record of driving revenue growth, optimizing sales strategies, and leading high-performing teams. Adept at cold calling, prospecting, and building client relationships. Skilled in managing sales associates, coordinating schedules, and streamlining operations to maximize efficiency and profitability. Passionate about delivering top-tier customer service and exceeding sales targets in fast-paced, competitive environments.
Experienced with leading sales teams to achieve significant revenue growth and customer acquisition. Utilizes strategic planning and effective communication to guide teams and meet targets. Track record of fostering strong client relationships and adapting to dynamic market conditions for sustained success.
Overview
8
8
years of professional experience
Work History
Sales Manager
PACKS OC
01.2022 - Current
- Drive revenue growth through strategic sales initiatives, cold calling, and appointment setting
- Manage and oversee sales associates, ensuring optimal performance and goal achievement
- Develop and implement sales strategies to enhance customer engagement and retention
- Analyze sales trends and customer data to identify new business opportunities
- Improve operational efficiency by coordinating schedules and streamlining workflows
Dispatch Manager
Blaze On Demand Delivery
01.2020 - 01.2022
- Tracked and analyzed sales trends to maximize revenue while controlling expenses
- Scheduled and assigned tasks for employees, ensuring efficient day-to-day operations
- Managed a team of 20+ employees, fostering a productive and customer-focused work environment
- Resolved customer complaints, improving satisfaction ratings by 5% monthly
Store Manager
K-Town Collective & Valley Delivery
01.2018 - 01.2020
- Led store operations to maximize profitability and ensure excellent customer service
- Oversaw daily sales performance, payroll processing, and inventory management
- Implemented sales strategies that resulted in increased revenue and repeat business
- Managed purchasing decisions based on customer buying patterns and sales data
Sales Associate
HK Collective, CHC, MK Wellness, Weed Depot
01.2017 - 01.2018
- Delivered personalized product recommendations to increase sales and enhance customer satisfaction
- Handled social media management, including updates on Weedmaps and other platforms
- Consistently exceeded sales targets by building strong customer relationships
- Utilized upselling techniques to maximize revenue and increase customer retention
Education
High School Diploma -
South Hills High School
Covina, CA06.2015
Skills
- Sales & Revenue Growth
- Cold Calling & Lead Generation
- Customer Relationship Management
- Team Leadership & Training
- Scheduling & Workflow Coordination
- Strategic Business Development
- Inventory & Operations Management
- Data Analysis & Sales Reporting
- Social Media & Digital Marketing
- Sales team training
- Relationship building
- Staff management
- Goals and performance
Accomplishments
- Named "Manager of the Year".
Achievements And Recognitions
- K-Town Collective – Highest Sales Generated
- HK Collective – Employee of the Month
Timeline
Sales Manager
PACKS OC
01.2022 - Current
Dispatch Manager
Blaze On Demand Delivery
01.2020 - 01.2022
Store Manager
K-Town Collective & Valley Delivery
01.2018 - 01.2020
Sales Associate
HK Collective, CHC, MK Wellness, Weed Depot
01.2017 - 01.2018
High School Diploma -
South Hills High School
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