Retail Operations Manager
Airtron Heating & Air Conditioning
- Scheduled employee tasks, conducted performance reviews and executed daily branch operational goals to maximize team productivity.
- Reviewed our Profit & Loss statement in detail monthly.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist my employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Contributed to leadership team for implementing company policies and procedures.
- Planned, directed, coordinated and assigned manpower to efficiently meet daily production requirements and goals.
- Maintained a position on our Airtron Marketing Team to help drive new strategies for all divisions across the U.S.
- Continued to support and drive new initiatives on different corporate committees over the years.