Alyssa Fleming
Summary
Driven self-starter with a proven track record at Kiwi's Clubhouse, adept in fostering educational environments and enhancing customer experiences at Al's Delicious Popcorn. Excelled in operations management and empathetic communication, significantly improving client satisfaction and operational efficiency. Skilled in critical thinking and relationship building, seamlessly integrating business development strategies with heartfelt customer relations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Teacher
Kiwi's Clubhouse
10.2023 - 04.2024
- Maintained a safe, nurturing classroom/environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing and continuing education
- Managed daily routines efficiently while maintaining flexibility to accommodate any unforeseen changes or challenges throughout the day
- Collaborated with fellow teachers to develop and implement engaging lesson plans for infant care
Market Supervisor
Al's Delicious Popcorn
11.2020 - 12.2022
- Assisted corporate office in planning promotions and special events that attracted new customers while retaining loyal clientele base
- Handled escalated customer issues professionally, resolving conflicts swiftly to maintain positive brand image
- Monitored inventory levels closely, ensuring adequate stock was maintained while avoiding overstocking or waste due to spoilage or obsolescence
- Maintain standards of safety and cleanliness according to health department
requirements - Oversaw daily store operations, ensuring smooth functioning and maintaining high standards of cleanliness and organization
- Assist with coordination of employee schedules efficiently, balancing workload among staff members while minimizing overtime expenses
Education
Active Student -
Columbus State Community College
Columbus, OH05.2025
High School Diploma -
Hilliard Davidson High School
Hilliard, OH05.2022
Skills
- Critical Thinking
- Organization
- Customer Relations
- Budgeting Expertise
- Business Development and Planning
- Operations Management
- New Hire Onboarding
- Verbal and Written Communication
- Complex Problem-Solving
- Empathy and Compassion
Timeline
Teacher
Kiwi's Clubhouse
10.2023 - 04.2024
Market Supervisor
Al's Delicious Popcorn
11.2020 - 12.2022
Active Student -
Columbus State Community College
High School Diploma -
Hilliard Davidson High School
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