Alyssa Flores
Saint George
Summary
Dynamic and detail-oriented professional with experience at Paul Mitchell The School, excelling in client consultations and creative coloring. Proven ability to enhance team performance through effective communication and conflict resolution. Committed to delivering exceptional results and maintaining high client satisfaction in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Student Hairstylist
Paul Mitchell The School
10.2023 - Current
- Utilized various tools such as scissors, razors, brushes, combs, blow dryers, curling irons, flat irons to achieve desired hairstyle results for clients.
- Strengthened professional relationships with clients by understanding their needs and offering tailored recommendations.
- Promoted positive work environment through effective communication, teamwork, and conflict resolution among staff members.
- Kept up-to-date with changing industry standards and regulations, ensuring compliance with all legal requirements related to hairstyling services.
- Conducted thorough consultations before each appointment to identify client expectations and avoid miscommunication or dissatisfaction later on.
- Maintained high levels of client satisfaction by consistently exceeding expectations and delivering top-quality results in a timely manner.
Shift Lead/ BOH
Teriyaki Madness
09.2022 - Current
- Coordinated daily operations to ensure smooth workflow and team efficiency.
- Led team in executing tasks, maintaining high standards of customer service.
- Improved team performance by implementing effective communication strategies.
- Managed shift schedules, ensuring adequate staffing for peak hours.
- Monitored inventory levels to ensure availability of essential supplies.
- Trained new employees on company policies and procedures for consistent performance.
- Maintained cleanliness and organization of workspace for safety and efficiency.
- Facilitated cross-training of team members to enhance versatility and coverage.
- Completed store opening and closing procedures and balanced tills.
Server
Soul Ramen & Noodle Bar
10.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Education
Desert Oasis High School
Las Vegas, NVEngineering
Southwest Career And Technical Academy
Las Vegas, NVSkills
- Team management
- Shift scheduling
- Conflict resolution
- Inventory management
- Quick learner
- Client consultation
- Detail-orientated
- Men and women haircuts
- Natural hair care
- Creative coloring
Timeline
Server
Soul Ramen & Noodle Bar
10.2024 - 01.2025
Student Hairstylist
Paul Mitchell The School
10.2023 - Current
Shift Lead/ BOH
Teriyaki Madness
09.2022 - Current
Desert Oasis High School
Engineering
Southwest Career And Technical Academy