Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Alyssa Foraker

Edinburg,IL

Summary

Dynamic and dedicated professional with extensive experience in food service and customer care, notably at AirMark. Proven skills in sanitation practices and problem-solving, enhancing customer satisfaction and operational efficiency. Recognized for maintaining high standards of cleanliness and fostering a collaborative team environment, ensuring timely service delivery during peak hours.

Overview

5
5
years of professional experience

Work History

Cafeteria Worker

AirMark
08.2025 - Current
  • Prepared and served nutritious meals in compliance with safety standards.
  • Maintained cleanliness of kitchen and dining areas to ensure sanitary conditions.
  • Assisted in inventory management, tracking food supplies, and minimizing waste.
  • Collaborated with team members to streamline meal service and enhance customer satisfaction.
  • Operated kitchen equipment efficiently while adhering to operational procedures.
  • Ensured timely delivery of meals during peak hours by optimizing workflow processes.
  • Cleaned and sanitized surfaces, tools, and equipment.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Prepared ingredients and recipe components ahead of time.
  • Enhanced food quality by maintaining high standards of cleanliness and sanitation in food preparation areas.
  • Contributed to a positive work environment by collaborating with team members and assisting in various roles as needed.
  • Maintained a welcoming atmosphere by keeping dining areas clean, organized, and well-stocked throughout shifts.
  • Followed all proper handling procedures for prepared foods, ingredients, and leftovers.
  • Served food according to temperature, safety, and presentation guidelines.
  • Served as a reliable team member during flexible scheduling demands, consistently arriving on time for all assigned shifts ready to contribute positively to the day''s work activities.

Waitress

Florinda's
05.2021 - Current
  • Provided attentive service in fast-paced dining environment, ensuring customer satisfaction and repeat visits.
  • Assisted with menu recommendations, enhancing guest experience through knowledge of offerings.
  • Maintained cleanliness and organization of dining area, contributing to overall ambiance and efficiency.
  • Processed customer orders accurately using POS system, reducing wait times and improving service flow.
  • Trained new team members on service protocols, fostering a collaborative work environment.
  • Handled customer inquiries and complaints professionally, resolving issues to maintain guest loyalty.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Processed orders and sent to kitchen employees for preparation.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.

Service Manager

Steak N Shake
04.2023 - 03.2025
  • Assisted in daily operations and service delivery to enhance customer satisfaction.
  • Learned and applied company policies to ensure compliance with service standards.
  • Supported team members in troubleshooting customer inquiries and resolving issues promptly.
  • Engaged with customers to gather feedback, improving service processes and offerings.
  • Adapted quickly to new tools and systems, contributing to overall team productivity.
  • Resolved customer complaints in professional and timely manner.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.

CNA

Carriage Crossing
01.2024 - 07.2024
  • Assisted residents with daily living activities, promoting independence and comfort.
  • Monitored vital signs and reported changes to nursing staff for timely intervention.
  • Maintained cleanliness and safety of resident spaces, ensuring a hygienic environment.
  • Documented patient care activities accurately in electronic health records systems.

Service Crew Member

Mcdonald's
11.2020 - 11.2021
  • Delivered exceptional customer service, ensuring satisfaction and repeat business.
  • Operated cash register accurately, handling transactions efficiently and maintaining balanced drawers.
  • Prepared food items following strict quality and safety standards, ensuring compliance with health regulations.
  • Collaborated with team members to maintain a clean and organized work environment, enhancing operational efficiency.

Education

High School Diploma -

Taylorville High School
Taylorville, IL

Skills

  • Dishwashing
  • Sanitation practices
  • Cooking
  • Problem-solving
  • Cleaning and sanitation
  • Compliance
  • Money handling
  • Cleaning and sanitizing
  • Cash handling
  • Customer satisfaction

Timeline

Cafeteria Worker

AirMark
08.2025 - Current

CNA

Carriage Crossing
01.2024 - 07.2024

Service Manager

Steak N Shake
04.2023 - 03.2025

Waitress

Florinda's
05.2021 - Current

Service Crew Member

Mcdonald's
11.2020 - 11.2021

High School Diploma -

Taylorville High School

Similar Profiles

CREATE PROFILE
Alyssa Foraker