A hard working and dependable individual who takes the care of clients seriously and always is there to support individuals wherever needed.
Overview
11
11
years of professional experience
Work History
Transporter
Cornerstone Counseling
Cleveland, GA
06.2024 - Current
Provided emotional support and reassurance to patients and their families during transport.
Ensured patient privacy and confidentiality in accordance with HIPAA regulations during all transports.
Provided safe transport for children of all ages to and from appointments by assisting parents/guardianship.
Group Facilitator
Mount Sinai Wellness Center
Dahlonega, GA
05.2024 - Current
Developed and implemented group activities to encourage team building and communication skills.
Conducted group meetings to discuss progress, ideas and challenges faced by the team.
Provided guidance in problem-solving techniques to help the group reach consensus on decisions.
Created an environment that is conducive to open dialogue between all members of the group.
Resident Assistant
Mt Sinai Wellness Center
Dahlonega, GA
05.2023 - 05.2024
Completed routine rounds, checking with residents to meet care needs.
Transported residents to activities and meals.
Assisted with resolving student conflicts and disputes.
Served as positive role model for diverse group of individuals.
Developed strong and trusting rapport with patients to facilitate smooth, quality care.
Improved patient outlook and daily living through compassionate care.
Jail Officer
Hall County Sheriff's Office
Gainesville, GA
03.2022 - 01.2023
Conducted booking procedures on new inmates by performing fingerprinting and medical assessments.
Searched prisoner cells and belongings for contraband and weapons.
Observed conduct of inmates and protected from dangers.
Patrolled and visually inspected units, yards, buildings and prisoner property and clothing to ensure welfare, security and safety.
Operated telephones, switchboards, intercoms and two-way radios to communicate with other personnel.
Monitored behavior of 700 inmates to prevent escape attempts, crime and other dangerous activities.
Supervised inmates during day-to-day activities.
Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
Operations Manager
Allied Universal Security Services
Gainesville, GA
04.2019 - 04.2022
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Managed scheduling, training and inventory control.
Recruited, hired and trained crew members on application of projects, customer relations and customer service.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Addressed customer concerns with suitable solutions.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Oversaw financial management, budget management, accounting and payroll activities.
Improved morale and management communication by creating employee recognition and rewards practices.
Resident Assistant
Tanglewood Personal Care Home
Dawsonville, GA
04.2017 - 03.2019
Completed routine rounds, checking with residents to meet care needs.
Welcomed new residents and assisted with community adjustment.
Managed administrative tasks, maintenance requests, room change process and incident reports.
Aided residents with ambulation or walker, cane and wheelchair use.
Cared for incontinent residents, routinely checking clothing and linens to keep clean and dry.
Improved patient outlook and daily living through compassionate care.
Supervised medication administration, personal hygiene and other activities of daily living.
Conducted regular rounds to keep residents and areas safe and secure.
Developed and deepened relationships with residents and fellow staff.
Waitress
Danny's Restaurant
Dahlonega, GA
04.2013 - 05.2017
Greeted customers, answered questions and recommended specials to increase profits.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Presented food and beverages to guests at tables.
Maintained accuracy while handling payments, giving change and printing receipts for customers.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Education
High School Diploma -
Lumpkin County High School
Dahlonega, GA
05.2013
Skills
First Aid and CPR
Staff Training
Reporting and Documentation
Facility Security
Microsoft Office
CCTV Monitoring
Certifed Counselor in training certification
Timeline
Transporter
Cornerstone Counseling
06.2024 - Current
Group Facilitator
Mount Sinai Wellness Center
05.2024 - Current
Resident Assistant
Mt Sinai Wellness Center
05.2023 - 05.2024
Jail Officer
Hall County Sheriff's Office
03.2022 - 01.2023
Operations Manager
Allied Universal Security Services
04.2019 - 04.2022
Resident Assistant
Tanglewood Personal Care Home
04.2017 - 03.2019
Waitress
Danny's Restaurant
04.2013 - 05.2017
High School Diploma -
Lumpkin County High School
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