Summary
Overview
Work History
Education
Skills
References
Timeline
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Alyssa Fox

Ypsilanti

Summary

Knowledgeable and dependable manager accustomed to high and low volume stores. Passionate about creating a good work environment as well as hitting all goals that are set for me either personally or by the company.

Overview

11
11
years of professional experience

Work History

General Manager

Lighthouse
12.2022 - Current
  • Created and Implemented SOP's, Employee Handbook, and Training.
  • Created weekly employee schedules, managed requests off, and monitored labor.
  • Implemented Springbig, Gift Cards, Dutchie POS, Delivery, and Veriscan
  • Monitored medical sales
  • Launched recreational sales as well as handled all inventory transfers
  • Schedule monthly inventory counts as well as corrected any errors
  • Have undergone multiple CRA inspections and passed with no errors in compliance
  • Created weekly deals, weekend deals, and flash sales to draw more customers in during slower periods
  • Handled all reports within dutchie and metrc for inventory and sales purposes
  • Managed all cannabis and non cannabis ordering
  • Managed the company bills, set up auto pay, and mailed any checks for payments

Assistant General Manager

Oz Cannabis
06.2019 - 09.2022
  • Post weekly schedules, handle call offs, approve/rejecting vacation, all hiring, terminating, and write ups.
  • Coaching staff on upselling and on how to sell product properly. We coached staff on selling during their shift or by conducting a mandatory staff meeting.
  • Accept orders and importing orders into inventory, putting all inventory onto all ordering platforms with pictures and descriptions.
  • Daily cash deposits as well as cash pick ups 2 times a week.
  • Order inventory as well as any other supplies that are needed for the store.
  • 24 hour inventory counts when needed.
  • I know how to run receptionist booth, budtender roll, pre packing role, as well as dispatch deliveries.
  • Helped at other locations when needed.

Assistant General Manager

Bob Evans Restaurant
01.2017 - 06.2019
  • Managed inventory by doing weekly counts followed by weekly manager meeting calls to maintain good levels of on hand inventory and product waste.
  • Created produce orders when GM was not in store.
  • Cash handling including daily deposits, change orders, as well as closing and opening employee cash drawers.
  • Handled employee schedules, hiring, and terminating.
  • Passed multiple Steritech food safety walks with very little/minor violations.
  • Set up contests as well as other incentive games to encourage servers and hosts to upsell.
  • Conducted staff and manager meetings to ensure all staff were communicating efficiently and were all up to date on any changing SOP's or menu roll outs.
  • Looked over budgets with GM weekly to see if there are areas we can cut back on and other areas we could use more funds.

Assistant Manager

Little Caesars Pizza
07.2016 - 01.2017
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Coached staff on portion control as well as food safety and customer service.
  • Ensured staff was prepping food that complies with the companies standards as well as food safety standards.
  • Worked cash register, heavy duty cooking appliances, as well as inventory.

Daycare Provider Assistant

Sue's Daycare
02.2013 - 05.2016
  • Assisted with 7-14 kids between the ages of 3 months - 12 years of age.
  • Prepared meals as well as snacks at a scheduled time.
  • Recorded drop off and pick up times
  • Planned outside activities as well as indoor activities, this ranged from crafts, walks, scavenger hunts, shirt dying, and educational learning too.
  • Assisted with getting all kids asleep for a nap at a scheduled time.

Education

High School Diploma -

Saline High School
Saline, MI
05.2017

Skills

  • Verbal and Written Communication
  • Goal Setting
  • Performance Assessment
  • Staff Scheduling
  • Inventory Management
  • Food Safety/ Portioning Control
  • Cash Handling
  • Good Work
  • Team Leadership

References

Megan Lewis (General Manager at Bob Evans) 219-779-0001

Teegan Heath ( Co Manager at Oz Cannabis) 734-787-6600

Timeline

General Manager

Lighthouse
12.2022 - Current

Assistant General Manager

Oz Cannabis
06.2019 - 09.2022

Assistant General Manager

Bob Evans Restaurant
01.2017 - 06.2019

Assistant Manager

Little Caesars Pizza
07.2016 - 01.2017

Daycare Provider Assistant

Sue's Daycare
02.2013 - 05.2016

High School Diploma -

Saline High School
Alyssa Fox