Alyssa Friel
Summary
Dynamic professional with a proven track record at Home 2 Suites, excelling in relationship building and cash handling. Successfully managed diverse teams, enhancing employee satisfaction and driving profitability. Adept at developing strategies that foster client loyalty and achieve sales goals, while maintaining a commitment to exceptional service and support.
Overview
16
16
years of professional experience
Work History
Sales Assistant
Expivia Interaction Marketing Group
07.2022 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Lead Teacher
A Child's World Daycare and Learning Center
10.2016 - 06.2022
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Maintained patience and level-headedness in diverse situations to support student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
General Manager
Home 2 Suites
05.2009 - 06.2016
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Education
Bachelor of Hospitality And Tourism Management - Hospitality Administration And Management
Mercyhurst University
Erie, PA05-2009
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
Timeline
Sales Assistant
Expivia Interaction Marketing Group
07.2022 - Current
Lead Teacher
A Child's World Daycare and Learning Center
10.2016 - 06.2022
General Manager
Home 2 Suites
05.2009 - 06.2016
Bachelor of Hospitality And Tourism Management - Hospitality Administration And Management
Mercyhurst University
Similar Profiles
Celestine NnenanyaCelestine Nnenanya
Member at Social Work Students Interaction groupMember at Social Work Students Interaction group
BRIANA WYNNEBRIANA WYNNE
Marketing Consultant at Strongs Marketing Group/Above All Marketing GroupMarketing Consultant at Strongs Marketing Group/Above All Marketing Group
Christine Xin Xin RuanChristine Xin Xin Ruan
Disability Support Worker at Interaction Disability ServicesDisability Support Worker at Interaction Disability Services