Alyssa Galley
GA
Summary
Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Career Consultant
Job Directions
Liverpool, NSW
04.2020 - Current
- Attended job fairs and visited classrooms to provide wide range of information to prospective job seekers.
- Maintained case files and documented actions.
- Scheduled new hire training, managed documentation and resolved initial concerns to support efficient on-boarding.
- Maintained modern and technologically-savvy direction for operations.
- Developed career and education plans based on individual needs.
- Managed and exceeded targets
Event Sales Associate
Ranco Event Rentals
Savannah , Georgia
01.2019 - 12.2019
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
Studio Operations Associate
Amazon Photo Studio
Brooklyn, New York
04.2018 - 01.2019
- Submitted quote requests to suppliers to determine best rates for organization.
- Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
- Followed shipping and receiving procedures for goods and materials.
- Packaged up damaged goods and shipped these items back to correct supplier.
- Communicated with internal personnel to provide status updates for both shipping and receiving dates.
- Increased customer satisfaction by resolving issues
Assistant Catering Coordinator
Relish Catering
Wichita, Kansas
07.2013 - 03.2018
- Analyzed catering orders and liaised with staff to set up equipment, supplies and menus to meet client expectations.
- Communicated with customers to review catering goals and budget, deliver quotes and proposals, schedule event and carry out catering needs as contracted.
- Planned, scheduled and oversaw tastings allowing interested parties and clients to sample popular menu items prior to making selections.
- Coordinated contracts, plating guides and team training manuals.
- Handled incoming company phone calls, addressing customer needs, concerns and deadlines to promote retention and satisfaction.
Education
Associate of Arts - Styling And Merchandising
New York Institute of Art And Design
New York, NY07-2018
High School Diploma -
Kapaun Mount Carmel
Wichita, KS05.2017
Skills
- Strong Organizational Skills
- Verbal and Written Communication
- Professional and Courteous
- Schedule Management
- Database and Client Management Systems
- Task Prioritization
Accomplishments
- Increased office productivity 48% by implementing numerous process improvements.
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Managed showroom area.
Timeline
Career Consultant
Job Directions
04.2020 - Current
Event Sales Associate
Ranco Event Rentals
01.2019 - 12.2019
Studio Operations Associate
Amazon Photo Studio
04.2018 - 01.2019
Assistant Catering Coordinator
Relish Catering
07.2013 - 03.2018
Associate of Arts - Styling And Merchandising
New York Institute of Art And Design
High School Diploma -
Kapaun Mount Carmel
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