Alyssa Garcia
Whittier,CA
Summary
Accomplished Barista with a proven track record at Fit Sips, enhancing customer satisfaction through exceptional service and high-quality coffee crafting. Skilled in espresso machine operation and team leadership, I excel in creating a welcoming environment and boosting sales through effective promotional strategies. Demonstrates expertise in both hospitality service and safe food handling practices, contributing to a positive and productive team atmosphere. Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.
Overview
2
2
years of professional experience
Work History
Barista
Fit Sips
01.2023 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
- Restocked and cleaned stations and facilities to maintain cleanly and operable standards.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
- Enhanced customer experience by providing exceptional service and maintaining a clean, welcoming environment.
- Trained, scheduled, and supervised barista workers to maintain and uphold store policies and optimize staffing patterns.
- Collaborated with cafe management to design and implement promotional strategies for cafe items.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Coffee Barista
DCH Roaster
09.2022 - 03.2023
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Handled cash transactions accurately, maintaining accountability for daily register balances.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Controlled line and crowd with quick, efficient service.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Maintained regular and consistent attendance and punctuality.
- Cross-sold pastries and sandwiches with coffee orders, boosting customer purchases.
- Prepared and stocked baked goods, sandwiches, wraps and light snacks to compliment beverage choices.
- Adhered to strict food safety guidelines when preparing food items such as sandwiches, pastries, or salads for customers'' enjoyment.
- Educated clients on the importance of proper nutrition and provided guidance for making healthier food choices.
- Conducted nutritional assessments and identified areas for improvement, resulting in better health outcomes for clients.
Education
Associate of Science - Nursing
Fullerton College
Fullerton, CA04.2024
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Active listener
- Cleanliness
- Exceptional customer service
- Team Leadership
- Order Taking
- Cash Register Operation
- Espresso machine operation
- Safe Food Handling Practices
- Menu Memorization
- Hospitality service expertise
- Coffee expertise
- Drink customization
- Conflict Mediation
- Cooking
- Smoothie making
- Sandwich preparation
Timeline
Barista
Fit Sips
01.2023 - Current
Coffee Barista
DCH Roaster
09.2022 - 03.2023
Associate of Science - Nursing
Fullerton College