Business
Open To Work
Alyssa Garcia
Cannabis sales associate
Long Beach,CA
You only have to do a few things right in your life so long as you don’t do too many things wrong.
Warren Buffett
Work Preference
Work Type
Full TimePart TimeLocation Preference
RemoteOn-SiteImportant To Me
Work-life balanceCareer advancementFlexible work hoursPersonal development programsPaid time offHealthcare benefitsPaid sick leave401k matchSummary
- Dedicated employee with strengths in customer service,sales&promotion strategies Successful in teaching junior employees how to maximize performance
Effectively meet front-end needs with skilled merchandising, customer support and register management.
- Quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Skills
- Guest Relations
- Data Entry
- Customer service expertise
- POS System Operation
- Staff Training and Development
- Strong Work Ethic
- Changing out tills
- Regulatory Compliance
- Restocking Inventory
- Maintaining security
- Customer Education
- Product Merchandising
- Product Knowledge
- Store Organization
- Retail Merchandising
- Customer Assistance
- Inventory Management
- Cash Drawer Management
- Time management abilities
- Problem-Solving
- Informed Product Selections
- Decision-Making
- Store Policies and Procedures
- Effective Communication
- Networking abilities
- Friendly and Helpful
- Team Supervision
- Merchandising and Display
- Professional Demeanor
- Retail Metrics and Goals
- Task Prioritization
- Organizational Skills
- Reliable and Responsible
- Honest and Dependable
- Meeting Sales Goals
- Inventory and Stocking
- Supervision and leadership
- Performance Improvement
- POS Systems/Cash Handling
- Product Recommendations
- Organizational abilities
- Time management skills
- Staff Training skills
- Product Demonstrations
- Flexible Hours
- Teamwork and Collaboration
- Adaptability and Flexibility
- Strong Communication
- Interpersonal Skills
- Problem-solving abilities
- Safety and Cleanliness Standards
- Store Opening and Closing
- Patience and empathy
- POS system operations
- Customer relations
- Professionalism and courtesy
- Reliability and punctuality
- Inventory management
- Order taking
- Order packaging
- Dependability and reliability
- Promotions and discounts
- Staff training and development
- Product display creation
- Strong work ethic
- Motivational techniques
- Production leadership
- Key holder
- Product knowledge expertise
- Concessions stand setup
- Event preparation
- Food handling safety
- Cash handling proficiency
- Hospitality and accommodation
- Reliable team worker
- Proven leader
- Flexible schedule adaptability
- Initiative and proactivity
- Teamwork and collaboration
Work History
Cashier/Concessions
Dodger Stadium
Los Angeles
03.2019 - Current
- Greet customers, answer questions, and provide food and drink recommendations.
- Prepare and promptly serve food, beverages, and desserts to customers.
- Prepare bills, handle cash and credit card transactions, and distribute change
- Open and close stand properly by turning on or shutting down machines and warming and storing food properly
- Stock and restock food and equipment items as necessary
- Perform frequent sanitation procedures when handling and preparing food
- Operate cash registers, count money, and log daily sales and expenditures
- Pleasantly serve fresh food and beverages to customers at large concession stands
- Package menu items into bags or trays and place drink orders into carriers for easy transport
- Maintain exceptional standards of customer service during high-volume, fast-paced operations
- Correctly receive orders, process payments, and respond appropriately to guest concerns.
Guest Experience Specialist Lead
Haven
Lakewood
08.2023 - 05.2024
- Performed opening and closing duties such as counting cash drawers, setting alarms.
- Processed returns and exchanges according to established store policy guidelines.
- Handled complaints in a professional manner while providing solutions that are beneficial for both the customer and business.
- Managed supply restocking, display arrangements and general housekeeping.
- Created positive and healthy customer interactions to align with company core values.
Guest Experience Specialist
Haven
Paramount
10.2022 - 08.2023
- Greeted guests upon arrival, answered questions and provided information about the facility.
- Assisted customers in selecting the best products for their needs.
- Monitored inventory levels and informed management when stock was low or depleted.
- Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
- Utilized point of sale systems to handle transactions accurately and efficiently.
- Organized backroom shelves according to item size and category for easy access.
- Processed returns and exchanges in accordance with company policy.
- Resolved customer complaints in a timely manner to maintain satisfaction ratings.
- Assisted management in training new budtenders on policies and procedures.
- Educated customers on effects, medical benefits and overall experience of using cannabis products.
- Created positive and healthy customer interactions to align with company core values.
- Executed customer-first culture, thoughtful communication and comprehensive product knowledge.
- Leveraged cannabis menu and reviewed applications to fulfill pick-up and delivery orders.
Seasonal Sales Associate
Victoria's Secret
Los Angeles
12.2021 - 05.2022
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Processed online orders promptly and efficiently according to company policies.
- Replenished store products by restocking shelves while maintaining merchandising standards.
- Helped customers by answering questions and locating merchandise.
- Initiated friendly conversation with customers to determine level of assistance required.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Assisted in the preparation and execution of physical inventory counts.
Inventory Stock Associate
Victoria's Secret Pink
Torrance
12.2021 - 03.2022
- Replenish inventory with a focus on addressing customer needs
- Follow instructions to properly arrange merchandise items
- Order new supplies to restock based on routine needs
- Assisted customers in locating products throughout the store.
- Set up attractive visual displays in windows and on the sales floor.
- Followed instructions to properly arrange merchandise items.
- Assessed floor displays to restock merchandise.
- Replenished inventory with focus on addressing customer needs.
- Identified and quickly handled spill clean-up.
- Replenished items to maintain stock availability.
Bartender/Server
LEVY (Staples Center)
Los Angeles
09.2019 - 01.2022
- Greeted customers and provided excellent customer service.
- Resolved customer complaints in a professional manner.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Attended regular training sessions to stay updated on new products or trends.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Cannabis Sales Associate
Careers in Cannabis
Los Angeles
08.2021 - 09.2021
- Greeted customers & provided exceptional customer service.
- Maintained knowledge of current promotions, exchange guidelines, payment policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Organized store by returning merchandise to proper areas and restocked displays.
- Handled customer complaints in a professional manner.
- Attended weekly team meetings to review performance goals and objectives.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Maintained cleanliness of store environment including floors, windows, displays.
- Worked with fellow sales team members to achieve group targets.
Budtender/Receptionist
CCC Group
Los Angeles
09.2019 - 05.2020
- Greeted customers with a friendly and inviting attitude.
- Assisted customers in selecting the best products for their needs.
- Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia.
- Advised customers on various products such as effects, flavors, potency levels, and prices.
- Monitored inventory levels and informed management when stock was low or depleted.
- Ensured store cleanliness by wiping down surfaces and restocking supplies regularly.
- Educated customers on responsible consumption practices such as dosage control and safe storage methods.
- Utilized point of sale systems to handle transactions accurately and efficiently.
- Organized backroom shelves according to item size and category for easy access.
- Resolved customer complaints in a timely manner to maintain satisfaction ratings.
- Performed daily opening and closing duties including cleaning tasks as assigned.
- Weighed and prepared products in order to accurately package and label items for sale.
- Verified visitors' identification cards before allowing access to the building.
- Assisted management in training new budtenders on policies and procedures.
Cashier/Sales Associate
Cannabis Company
Los Angeles
06.2019 - 08.2019
- Welcomed/greet all customers promptly responded to questions.
- Maintained work area and kept cash drawer organized.
- Handled customer complaints in a professional manner.
- Collected payments and provided accurate change.
- Trained new team members in cash register operation, stock procedures.
- Learned roles of other departments to provide coverage and keep store operational.
Cannabis Sales Associate Training
Careers in Cannabis
Los Angeles
01.2019 - 05.2019
- Developed essential skills and techniques through diligent practice.
- Worked alongside senior team members to learn related job tasks and roles.
- Maintained positive working relationship with fellow staff and management.
- Identified needs of customers promptly and efficiently.
- Implemented strategies to take advantage of new opportunities.
- Monitored operations and reviewed records and metrics to understand company performance.
Office Assistant Trainee
Americas Best Contacts and Eyeglasses
Long Beach
08.2018 - 01.2019
- Answered incoming calls, taking messages and routing them as necessary.
- Scheduled appointments for customers and clients according to their preferences.
- Developed training materials for new employees regarding office policies and procedures.
- Utilized office equipment such as printers, copiers, and fax machines efficiently.
- Organized and scheduled meetings and appointments for management.
- Ordered office supplies and managed inventory to ensure a well-stocked office.
Seasonal Photographer
Dodgers Stadium
Los Angeles
06.2018 - 07.2018
- Greeted guests
- Assisted guests
- Provided guest services
- Took photos of guests
- Printed photos for guests.
Inventory Associate Temp
Crewknitwear
Los Angeles
05.2018 - 05.2018
- Manufactured & audited inventory
- Inputted inventory count
- Audited each other's inventory
- Color-coded clothes
- Audited over auditors' count.
- Participated in periodic audits
Part-time Receptionist
Dental Care Alliance
Los Angeles
02.2018 - 05.2018
- Greeted visitors and provided them with assistance.
- Scheduled and confirmed appointments.
- Sorted incoming mail and directed to correct personnel.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Updated and recorded customer or client information to maintain accounts.
Cashier/Customer Service
Fashionista
Los Angeles
01.2018 - 05.2018
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Worked closely with front-end staff to assist customers.
- Learned roles of other departments to provide coverage and keep store operational.
Retail Sales Associate
Electronic Systems
Huntington Park
09.2017 - 12.2017
- Assisted customers with finding the right product for their needs.
- Demonstrated knowledge of store products and services.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Stocked shelves with merchandise according to company standards.
- Tracked inventory levels throughout the day and restocked items as needed.
- Helped customers by answering questions and locating merchandise.
Server/Hostess
BJ'S Restaurant & Brewhouse
Torrance
01.2017 - 08.2017
- Greeted guests and provided menus.
- Ensured customer satisfaction through exceptional service.
- Ensured timely and polite delivery of food orders.
- Served guests promptly and courteously.
- Managed point-of-sale system efficiently.
- Stocked supplies in service areas during low traffic periods.
Data/File Entry Clerk
CareFoward Services
Beverly Hills, California
03.2015 - 12.2016
- Processed customer orders through data entry.
- Kept detailed records of shipment movements.
- Conducted inventory checks for accuracy.
- Maintained organized document management systems.
- Generated essential paperwork, ensuring prompt order handling.
- Delivered customer support by managing communications.
Education
High school diploma -
06.2020
References
- 1.)ERICA FERREL(HAVEN MANAGER) 562454-2046
- 2.)MARIE CASTILLO(DODGERS LEAD) 310925-8044
- 3.)NATHALIE SANCHEZ(SUPERVISOR)1 (323) 495-2803
Certification
- ServSafe Alcohol, 03/2023
- Food Handler Certification, 03/2023
- Responsible Cannabis Vendor Training, 08/2023
Assessments
- Work style: Reliability, Proficient, 12/2021
- Sales skills, Proficient, 12/2021
- Retail customer service, Proficient, 12/2021
Accomplishments
- Promoted to [Job Title] after only [timeframe] for exceptional performance.
- Achieved [Result] through effectively helping with [Task].
- Resolved product issue through consumer testing.
- Achieved [Result] by introducing [Software] for [Type] tasks.
- Supervised team of [Number] staff members.
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Trained and mentored [number] employees.
- Achieved [number]% of sales quote.
Timeline
Guest Experience Specialist Lead - Haven
08.2023 - 05.2024
Guest Experience Specialist - Haven
10.2022 - 08.2023
Seasonal Sales Associate - Victoria's Secret
12.2021 - 05.2022
Inventory Stock Associate - Victoria's Secret Pink
12.2021 - 03.2022
Cannabis Sales Associate - Careers in Cannabis
08.2021 - 09.2021
Bartender/Server - LEVY (Staples Center)
09.2019 - 01.2022
Budtender/Receptionist - CCC Group
09.2019 - 05.2020
Cashier/Sales Associate - Cannabis Company
06.2019 - 08.2019
Cashier/Concessions - Dodger Stadium
03.2019 - Current
Cannabis Sales Associate Training - Careers in Cannabis
01.2019 - 05.2019
Office Assistant Trainee - Americas Best Contacts and Eyeglasses
08.2018 - 01.2019
Seasonal Photographer - Dodgers Stadium
06.2018 - 07.2018
Inventory Associate Temp - Crewknitwear
05.2018 - 05.2018
Part-time Receptionist - Dental Care Alliance
02.2018 - 05.2018
Cashier/Customer Service - Fashionista
01.2018 - 05.2018
Retail Sales Associate - Electronic Systems
09.2017 - 12.2017
Server/Hostess - BJ'S Restaurant & Brewhouse
01.2017 - 08.2017
Data/File Entry Clerk - CareFoward Services
03.2015 - 12.2016
Gardena Adult School - High school diploma,
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Career advancement
Professional bartender
Mental health Specialist