ALYSSA G. GARDEA
Polo Ralph Lauren
Las Vegas,NV
1
Certification
9
years of professional experience
Compassionate Bachelor of Social Work student with hands-on practicum experience and a background in customer service and leadership. Proven ability in communication, relationship building, and teamwork. Experienced in community service, basic-needs support, and program development, fostering inclusive environments. Anticipating completion of Bachelor of Social Work in December 2026, with plans for graduate education.
Work History
Social Work Practicum Student
9 Months- Apply social work knowledge and skills to client interactions, professional documentation, teamwork, and service delivery.
- Provide support and engage with clients within a behavioral health and recovery setting under professional supervision.
- Observe and participate in agency practices related to client support, advocacy, and recovery.
- Develop professional communication and rapport-building skills while interacting with individuals with diverse needs and experiences.
- Maintain professionalism, confidentiality, boundaries, and ethical standards within the practicum setting.
- Fall 2026
Social Work Practicum Student
- Supported daily operations of a university food pantry serving students experiencing food insecurity and other basic-needs challenges.
- Assisted with providing food and resource information while maintaining a welcoming, respectful, and supportive environment.
- Helped connect individuals with community resources and basic-needs assistance.
- Observed client interactions and developed skills in professional communication, active listening, and identifying client needs.
- Participated in program and policy-related activities related to food access and student basic needs.
- Assisted with data entry, program evaluation activities, and gathering information to support pantry services.
- Collaborated with staff and other practicum students to support effective pantry operations and service delivery.
- Spring 2026
Sales Associate / Customer Experience Leader
8 Years 10 Months- Serve as a Customer Experience Leader, supporting customers and team members while contributing to daily store operations and performance.
- Lead opening and closing procedures, daily planning, team communication, sales rallies, and operational updates.
- Provide coaching, feedback, and guidance to team members to support professional development and performance.
- Educate team members on product knowledge, customer service, and store expectations.
- Conduct operational audits involving inventory, point-of-sale procedures, merchandising, onboarding, signage, RFID, and other store processes.
- Prioritize and coordinate daily and weekly responsibilities while adapting to changing business needs.
- Received Employee of the Month recognition for outstanding performance in August.
Barista
4 Months- Delivered exceptional customer service in fast-paced environment, effectively managing multiple responsibilities.
- Provided customer service in a fast-paced environment while managing multiple responsibilities.
- Maintained a clean, organized, and welcoming work environment.
- Ensured clean, organized, and welcoming work environment to enhance customer experience.
- Showcased problem-solving, teamwork, and adaptability while efficiently balancing competing responsibilities.
Education
Bachelor of Social Work (BSW) - Social Work
- Dean's List — Fall 2024, Spring 2025, Spring 2026
- GPA: 3.78
Associate of Arts
Skills
Client engagement
Basic needs support
Community advocacy
Communication & Active Listening
Teamwork & Collaboration
Client Advocacy
Diversity & Inclusion
Problem-Solving
Time management
Multitasking & Adaptability
Microsoft Office
Administrative skills
Certification
HIPPA Compliance Training, Optima Healing and Recovery (August 2026)
Diversity and Inclusion Training, Optima Healing and Recovery (August 2026)
Timeline
Social Work Practicum Student
Optima Healing and Recovery
01.2026 - CurrentRead More
Social Work Practicum Student
UNLV Food Pantry
01.2026 Read More
Sales Associate / Customer Experience Leader
Polo Ralph Lauren
12.2017 - CurrentRead More
Barista
Starbucks at Target
07.2017 - 11.2017Read More
College of Southern Nevada (CSN)
Associate of Arts
Read More
University of Nevada, Las Vegas (UNLV)
Bachelor of Social Work (BSW) from Social Work
Read More
Dean's List
Dean's List for Spring/Fall 2024, Spring/Fall 2025, Spring 2026