Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Gary

Portland,OR

Summary

Motivated leader and problem-solver with advanced supervisory, team-building, and customer service skills. Experienced in quickly stepping into roles and making impactful changes to drive company success. Focused on maximizing employee engagement and performance through effective training, active monitoring, and morale-boosting techniques. Consistently driven to meet and exceed the expectations of peers, mentors, and team members.

Overview

15
15
years of professional experience

Work History

Resident Care Coordinator

Serenity RCF
08.2023 - Current
  • Coordinated the resident admission and discharge process, ensuring a smooth transition and minimizing stress for residents and families.
  • Hired and trained 30+ new staff members on facility policies, patient care and medicine distribution.
  • Reduced hospital readmissions through diligent monitoring of residents'' health status and timely intervention.
  • Provided ongoing staff training to maintain high standards of care and ensure adherence to best practices.
  • Managed scheduling, staffing, and budgeting effectively to optimize resource allocation across resident care activities.
  • Proactively addressed any potential conflicts among staff members or between staff and residents, fostering a positive work environment conducive to quality care.
  • Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
  • Conducted assessments to identify residents'' needs, ensuring appropriate placement within the facility''s programs and services.
  • Tracked changes in residents' conditions closely using various assessment tools to update care plans accordingly.
  • Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.

Resident Care Coordinator

Adara Oaks
04.2023 - 08.2023
  • Evaluated staff performance regularly through observation, providing constructive feedback for professional growth.
  • Advocated for residents'' rights, promoting dignity and respect throughout interactions between staff members and residents.
  • Facilitated communication among team members, fostering a collaborative work environment for optimal resident support.
  • Collaborated with healthcare providers to develop individualized care plans, optimizing residents'' quality of life.
  • Ensured compliance with regulatory requirements by maintaining accurate records and conducting regular audits.

Medication Technician

Hawthorne Gardens
03.2020 - 04.2023
  • Unpacked, sorted, counted and labeled all incoming medications to keep optimum inventory levels.
  • Reviewed patient progress to document effects of any prescribed medication.
  • Interacted with patients and monitored vital signs during time of admission to report details to registered nurse.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Explained treatment procedures, medications and diets to inform patient and patient's family of care and progress.
  • Provided assistance to resident in everyday care needs.

House Manager

Thriving Lives Care INC
08.2019 - 03.2020
  • Researched and planned fun activities that would be enjoyable for both residents and guests.
  • Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
  • Provided gentle assistance in the areas of hygiene and feeding to residents.
  • Taught life skills, which included completing chores and cooking meals, offering positive reinforcement.
  • Increased overall team efficiency and productivity.

General Manager

Dominos Pizza Inc.
10.2010 - 07.2019
  • Oversaw inventory management with cycle counts, audits and shrinkage control
  • Met budget targets by controlling expenses and eliminating wasteful behaviors
  • Fostered healthy team environments to promote collaboration and boost productivity
  • Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications
  • Greeted and assisted all customers daily in high traffic retailer
  • Set and administered annual operating budget, consistently maintaining controls and preventing overages
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers

Education

High School Diploma -

Reynolds High School
Troutdale, OR

Skills

  • Event planning
  • Facility oversight
  • Patient-oriented
  • Practiced inpatient and outpatient caregiver
  • Conflict mediation
  • Flow sheet charting
  • Staff training and development
  • Speaking clearly
  • Budgeting
  • Training and mentoring
  • Approachable
  • Excellent at multi-tasking
  • Organized
  • Strong communication skills
  • Cheerful and energetic
  • Activities of Daily Living ADL Support
  • Emotional and Social Support
  • Consistent follow through

Timeline

Resident Care Coordinator

Serenity RCF
08.2023 - Current

Resident Care Coordinator

Adara Oaks
04.2023 - 08.2023

Medication Technician

Hawthorne Gardens
03.2020 - 04.2023

House Manager

Thriving Lives Care INC
08.2019 - 03.2020

General Manager

Dominos Pizza Inc.
10.2010 - 07.2019

High School Diploma -

Reynolds High School

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