Alyssa Garza
San Antonio,TX
Summary
Adept in clear patient communication and time management, I leveraged these skills at Methodist Children's Hospital to enhance patient care, evidenced by a Bee Award nomination. My compassionate approach and proficiency in CPR not only meet but exceed employer expectations, showcasing my ability to significantly improve patient experiences.
Possess experience in sales, dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in filling, facing, and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
5
5
years of professional experience
Work History
Patient Care Tech
Methodist Children's Hospital
San Antonio, TX
11.2022 - Current
- Executed daily personal hygiene tasks per patient, including room tidying, daily baths, and changing linens
- Maintained clean and safe environments for patients and their families
- Observed patient's vital signs to assess physical condition
- Provide comfort and care to patients
- Monitored, recorded, and reported symptoms or changes in patient's conditions
- Bee Award Nominee
Front End Cashier
H-E-B Grocery
San Antonio, TX
04.2021 - 05.2023
- Balanced out cash drawer at the end of each shift.
- Checked personal identifications during alcohol and tobacco sales.
- Processed returned merchandise by strictly following store return and exchange procedures.
- Kept records of transactions by recording amounts received from customers in register logs.
- Identified customer needs and promoted matching targets to enhance store revenue.
- Greeted customers warmly upon entering the store and provided assistance when needed.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Welcomed customers, offering assistance to help find store items.
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Helped with purchases and signed customers up for rewards program.
- Answered customers' questions and provided information on store procedures or policies.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Offered customers carry-out service at completion of transaction.
- Maintained a clean workstation by wiping counters and organizing supplies.
- Packed and bagged products according to customer preferences.
- Handled cash, card, check, gift card and coupon transactions for customer purchases.
Medical Surgical Tech
University Hospital
San Antonio, TX
02.2022 - 07.2022
- Observed patient's vital signs to assess physical condition
- Prepared dressings and bandages and applied and assisted with application following surgery
- Prepared, cared for, and disposed of tissue specimens taken for laboratory analysis
- Assessed patient's physical and psychosocial status to determine readiness for discharge
- Interviewed patient's to obtain medical information and measure vital signs
- Used computers to complete necessary patient charts and documentation on patient's progress
- Monitored, recorded, and reported symptoms or changes in patient's conditions
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
Sales Associate
JCPenney
San Antonio, Texas
01.2020 - 01.2021
- Assessed customer needs to provide assistance and information on product features.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered store and merchandise questions and led customers to wanted items.
- Bagged or packaged purchases and wrapped gifts.
- Handled customer complaints in a professional manner.
- Assisted customers with product selection, sizing and styling.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Education
Associate of Science - Nursing
Texas A&M San Antonio
San Antonio12-2025
High School Diploma -
William J. Brennan High School
Skills
- Clear Patient Communication
- Compassionate and Caring
- Patient Care Assessment
- Delegation and motivation
- CPR Certified
- Time Management
- Positive Attitude
- Listening skills
- Excellent communication skills
Languages
French, Advanced
Timeline
Patient Care Tech
Methodist Children's Hospital
11.2022 - Current
Medical Surgical Tech
University Hospital
02.2022 - 07.2022
Front End Cashier
H-E-B Grocery
04.2021 - 05.2023
Sales Associate
JCPenney
01.2020 - 01.2021
Associate of Science - Nursing
Texas A&M San Antonio
High School Diploma -
William J. Brennan High School