Alyssa Ghannam

Responsibilities:

• Provided compassionate nursing care for hospitalized patients, monitoring recovery and ensuring comfort.
• Placed intravenous catheters and performed venipuncture for blood draws with accuracy and efficiency.
• Captured diagnostic radiographs (X-rays) to assist veterinarians in patient assessment and treatment planning.
• Delivered outpatient care, including administration of subcutaneous fluids and medications.
• Collected patient histories from clients and reviewed care estimates, ensuring clear communication and understanding.
• Assisted veterinarians with minor surgical procedures such as laceration repairs.
• Began training in anesthesia monitoring and preparation for surgical patients.
• Performed laboratory diagnostics, including blood work, cytology, and urinalysis.

Achievements:

• Successfully managed multiple hospitalized patients simultaneously, balancing technical skill with compassionate care.
• Developed proficiency in IV catheter placement and blood collection, contributing to efficient patient treatment.
• Strengthened client communication skills by clearly explaining medical histories, treatment plans, and cost estimates.
• Supported the veterinary team in emergency and routine procedures, demonstrating adaptability in fast-paced clinical settings.
• Expanded technical skill set by learning anesthesia protocols, showing initiative in professional growth.
• Ensured accurate and timely lab results, improving diagnostic efficiency and patient outcomes.

Responsibilities:

• Collected detailed patient histories from clients to support accurate diagnosis and treatment planning.
• Restrained animals safely and effectively during diagnostics, including bloodwork, radiographs, and physical exams.
• Interacted with clients to provide updates, answer questions, and ensure a positive experience.
• Prepared and dispensed medications under veterinary supervision, maintaining accuracy and compliance.
• Scheduled appointments, answered phones, and managed client check-in/check-out as part of CSR duties.
• Assisted in the boarding facility with patient care, including feeding, walking, cleaning, and administering medications.

Achievements:

• Strengthened client relationships through clear communication and compassionate support during visits.
• Developed strong technical handling skills by assisting in diagnostics and restraint for a variety of patients.
• Improved clinic efficiency by balancing dual roles in both medical assisting and front-desk operations.
• Gained experience in medication preparation and administration, ensuring patient safety and compliance.
• Provided high-quality care in the boarding facility, maintaining a clean, safe, and comfortable environment for animals.

Responsibilities:

• Checked in and out clothing items, ensuring accurate tracking and customer satisfaction.
• Answered phones and assisted clients with inquiries, scheduling, and service requests.
• Processed customer transactions, including cash handling and point-of-sale operations.
• Cleaned, pressed, and finished a wide variety of garments to professional standards.
• Inspected clothing for quality assurance before packaging.
• Bagged and organized completed orders for timely customer pickup.

Achievements:

• Delivered consistent, high-quality garment care, earning positive feedback from clients.
• Maintained efficiency in a fast-paced environment by balancing customer service and technical duties.
• Strengthened communication skills through daily client interactions and phone support.
• Ensured accuracy in cash handling and order management, reducing errors and improving workflow.
• Developed strong attention to detail by inspecting garments and maintaining professional presentation standards.

Responsibilities:

• Prepared, sliced, and packaged deli meats and cheeses to customer specifications.
• Interacted with customers, providing recommendations and ensuring satisfaction with orders.
• Answered phones to take and confirm deli orders.
• Assembled deli sandwiches and prepared food items with attention to quality and presentation.
• Weighed, wrapped, and labeled meat and other food products accurately.
• Operated the cash register, processing customer transactions, and handling payments.

Achievements:

• Delivered consistent, high-quality food preparation and customer service, earning positive feedback from clients.
• Maintained efficiency in a fast-paced environment by balancing food prep, customer interaction, and cashier duties.
• Strengthened communication skills through daily customer interactions and phone order management.
• Ensured accuracy in weighing, packaging, and cash handling, reducing errors, and improving workflow.
• Developed strong attention to detail by adhering to food safety standards, and maintaining a clean work environment.

Responsibilities:

• Processed customer transactions efficiently, including cash handling and point-of-sale operations.
• Recommended products and guided customers on pet care and supplies.
• Answered phones to assist with inquiries, orders, and customer support.
• Fulfilled and organized online orders to ensure timely customer satisfaction.
• Stocked shelves, maintained inventory, and kept the store clean and organized.
• Provided animal care for small pets, including geckos, bearded dragons, hamsters, and mice (feeding, cleaning enclosures, and monitoring health).

Achievements:

• Delivered excellent customer service by combining product knowledge with personalized recommendations.
• Strengthened communication skills through daily client interactions and phone support.
• Ensured accuracy and efficiency in cash handling and online order fulfillment.
• Maintained a clean, safe environment for both customers and animals, adhering to store and animal care standards.
• Gained hands-on experience in small animal husbandry, expanding practical knowledge of exotic and companion animal care.