Summary
Overview
Work History
Education
Skills
Timeline
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Alyssa Gilbert

Alyssa Gilbert

Morrilton,AR

Summary

Experienced professional with a strong background in patient care, data entry, and customer service. Recognized for delivering top-notch care and upholding professionalism in demanding situations. Skilled in efficiently completing projects, entering data accurately, and creating financial reports. Consistently maintains excellent attendance, excels at resolving customer issues, proficient in operating office equipment, and managing supplies effectively. Eager to apply these abilities in a new and challenging position.

Overview

10
10
years of professional experience

Work History

Home Healthcare

Home Instead
04.2022 - Current
  • Trained
  • In charge of a variety of daily tasks, such as patient transportation and appointment scheduling
  • Maintaining a high level of professionalism and calmness with all personnel even in high-stress situations
  • Use agile work methods to ensure that projects are completed quickly and successfully

Data Entry

E3 Solutions
12.2018 - Current
  • This was an WFH opportunity | I was also employed at Walmart during some of my employment here as well
  • Backing up and securing information
  • Relations with customers and customer service
  • Compiles and sorts information to prepare source data for computer entry; establishes entry priorities
  • Charge of the upkeep of workstation and laptop computers, as well as network printers.
  • Operation of office equipment and procurement of office supplies
  • Create financial and event reports for the company
  • Backing up and securing information
  • Relations with customers and customer service
  • Utilized advanced software programs for efficient data entry, error detection, and return generation.
  • Enhanced team productivity with accurate and timely data entry tasks.

Online Grocery Associate

Walmart inc
04.2019 - 05.2021
  • Increased customer satisfaction by resolving [Product or Service] issues.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away
  • Had an excellent attendance record and was always on time for work
  • Developed team communications and information for meetings
  • Used expert knowledge to respond to customer issues and resolve complaints.

Supervisor

Kimberly Clark - First Staff
01.2016 - 12.2018
  • Provided professional, friendly, and engaging service on a consistent basis
  • Investigated equipment failures using a variety of troubleshooting techniques.
  • Was in charge of training new employees.
  • Had planned ahead.
  • Performed minor repairs on equipment to keep jobs on track and alerted the mechanic department when major machinery failures occurred.
  • Employ are coached and counseled to ensure that each work process is carried out in accordance with company policies.
  • Maintained a high level of morale and teamwork on the production floor through frequent communication with [30+] employees.

Call Service Rep

Vacation Tour & Travel
11.2015 - 12.2016
  • Provided excellent customer service by responding to requests, assisting with product selection, and handling ordering functions.
  • Taught new employees about the company's operations, policies, and services.
  • Ensure that customers and internal departments are properly communicated with.
  • Promoted a superior customer experience by responding to customer concerns, demonstrating empathy, and quickly resolving issues.
  • Assisted customers by approaching conversations with a positive attitude

Education

High School Diploma - undefined

Morrilton High School
Morrilton, AR

Skills

  • Data Entry
  • Customer Service
  • Computer Entry
  • Financial Reports
  • Office Equipment
  • Health Care

Timeline

Home Healthcare

Home Instead
04.2022 - Current

Online Grocery Associate

Walmart inc
04.2019 - 05.2021

Data Entry

E3 Solutions
12.2018 - Current

Supervisor

Kimberly Clark - First Staff
01.2016 - 12.2018

Call Service Rep

Vacation Tour & Travel
11.2015 - 12.2016

High School Diploma - undefined

Morrilton High School

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Alyssa Gilbert